Facility Info
Parking is available at the North main entrance of Walton Family Whole Health and Fitness.
If the surface lot and parking deck are at capacity, we kindly ask members to utilize Parking Deck A or the overflow parking lot.
Parking Deck A, located at the intersection of 5th and P Street, east of Walton Family Whole Health & Fitness, offers convenient parking for both members and associates with 1,600+ parking spaces.
Parking Deck A will be open Monday to Friday, from 4:00 AM - 10:00 PM. While closed to the public on weekends, Walmart associates can still access the deck with their badges. As we prepare for the opening of office buildings in the Campus Northeast neighborhood early next year, parking access will eventually be limited to Walmart associates. However, for now, Walton Family Whole Health & Fitness members can also use Parking Deck A to ease immediate parking constraints.
All of the new Walmart parking decks will feature EV charging stations, available for a fee. This includes EV charging located in the Walton Family Whole Health & Fitness Parking Deck.
Pricing details are summarized below. For more information on how to use these EV chargers, and to download the ChargePoint app, please visit the ChargePoint website.
- Charge Rate: $0.30/kWh
- Idle Fees: $5/hour starting 2 hours after charging stops or is completed
- Maximum Session Fee: $20/session
An overflow parking lot diagonally northeast of Walton Family Whole Health & Fitness at the corner of P Street and 5th Street is also available for members to utilize. Please use caution when using crosswalks.
Main Hours of Operation
Monday - Friday 5:00 AM - 10:00 PM
Saturday - Sunday 7:00 AM – 7:00 PM
Youth Activity Center
Monday – Friday: 8:00 AM - 1:00 PM
Monday - Thursday: 4:00 PM - 8:00 PM
Saturday: 8:00 AM – 1:00 PM
Sunday: 1:00 PM - 5:00 PM
Rest & Recharge Center
Monday – Friday: 6:30 AM – 8:00 PM
Saturday: 8:00 AM – 5:00 PM
Sunday: 10:00 AM – 4:00 PM
Cafe Hours*
Monday – Thursday: 7:00 AM – 7:00 PM
Friday: 7:00 AM - 5:00 PM
Saturday & Sunday: 8:00 AM – 4:00 PM
*Self-service available at all hours
Pool Hours
Pool hours may vary and can be found on the homepage
All associates and guests will have access to any day use locker featuring an advanced keyless locker system for your protection and convenience. There are also lockers available for rent.
Towels are available at the Fitness, Recreation, and Aquatics welcome desks, and may be rented for $1 per day. Or, you may add a towel service on to your membership for $15/month that gives you access to one towel per visit.
Value option! You may bundle a locker and a towel add-on. If you would like to have access to a towel for each visit AND a permanent locker, this option is the most cost effective and convenient option.
Services:
Locker Rental | $5 per month | Members should bring their own lock.
Towel | $15 per month | 1 towel per visit
Locker/Towel Bundle | $20 per month | Members should bring their own lock. 1 towel per visit.
Members are encouraged to use the Whole Health & Fitness app that can be downloaded from your Google Play or Apple app store. Find it by searching "Walton Whole Health & Fitness".
Please note that members must log-in and register for their Club Automation account online before trying to access the app. Each person on the membership can have their own account. This is important when registering for programs and classes as well as accessing the digital key fob.
Username for the app is typically first initial of the first name, followed by the full last name (no spaces). Example: John Smith (jsmith).
Password is the same for the on-line version and the app. If you are having difficulties, please see a member of the Front Desk staff, or Member Experience team. We are here to help!
Members have access to a digital version of their key fob on the app in the upper right-hand corner of the home page. You may also view and register for various classes and programs in the app.
Eligibility & Membership Options
All part-time, full-time and temporary Walmart and Sam’s Club Associates in the Northwest Arkansas area are eligible for membership, along with long-term associates meeting retiree eligibility criteria of:
− At least 20 years of continuous service with the company (regardless of age) or
− 10 years of continuous full-time service plus age at time of retirement equals 70 years
Associates or retirees that select Immediate Household membership may include an eligible spouse/partner and dependent children up to age 26 meeting the below criteria:
Eligible Spouse/Partner
• Your spouse, as long as you are not legally separated
• Your domestic partner, as long as you and your domestic partner:
1. Are in an exclusive and committed relationship similar to marriage and have been for at least 12 months and intend to continue indefinitely
2. Are not married to each other or anyone else
3. Meet the age for marriage in your home state and are mentally competent to consent to contract
4. Are not related in a manner that would bar a legal marriage in the state in which you live
5. Are not in the relationship solely for the purpose of obtaining benefits coverage
• Any other person to whom you are joined in a legal relationship recognized as creating some or all of the rights of marriage in the state or country in which the relationship was created
Dependent Children
Dependent children are eligible through the end of the month that they reach the age of 26. They include natural, adopted, step, or foster children, children placed with you for adoption, the children of your domestic partner, or someone for whom you have legal custody or guardianship, if he/she is as a member of your household and you provide more than half of his/her support.
Up to a maximum of 2 extended members of household may be added to the primary associate’s membership. The Extended Household member fee is an additional $45.50 per person, per month and will be charged to the credit card on file in the membership profile. See a staff member to add an extended household member to your membership profile.
Extended Household Member Definition: Adult(s) age 26 and above living in the associate’s household in addition to eligible immediate household members to include elder parent(s), caregiver, and/or adult dependent.
We offer a variety of paid programs like swim lessons, personal training, tennis classes and additional services including locker rentals, towel service, and the Youth Activity Center. Many amenities and services are included in the membership rate, so members also have many benefits available for no additional fees.
Walmart places great importance on the overall well-being of our associates and their households, and we will continue to ensure that the facility and its programs remain affordable and easily accessible. Walmart consistently provided financial support for the operational expenses of the former Walton Life Fitness Center, and this support will continue with Walton Family Whole Health & Fitness.
• Commons & Promenade areas on the first level
• Connect Cafe
• Rest & Recharge (recovery services)
• Nutrition Kitchen (hands-on learning kitchen)
• Common Ground (education and connection space)
• Inhale and Exhale (meeting rooms)
• Meditation Garden & Outdoor Pavilion
• Participate in select free Whole Health experiences
• Limited access to paid Whole Health programs
The Fitness Pass is a separate benefit available to Associates and is not included as part of the Walton Family Whole Health & Fitness membership. Associates are eligible to enroll for both the Fitness Pass and Walton Family Whole Health & Fitness, however, there are separate rates for each membership.
Membership Enrollment
Walmart and Sam’s Club Associates:
Visit the Walton Family Whole Health & Fitness website to enroll.
To enroll, you will need:
1. Your preferred name and email address as it is listed in Walmart systems. If you have not added a preferred name, use your legal name. This will allow the system to verify your eligibility.
2. Access to your email to receive a verification code.
3. A credit or debit card is required for online enrollment. If you prefer not to enter a card, a staff member at the facility can assist you with enrollment in-person as an alternative option.
4. For current WLFC members, your spouse/partner (secondary member) and dependents will automatically be transferred over into the new system (Club Automation). You can select them as linked members when enrolling in your membership.
Retirees:
Current retiree members of the WLFC will receive an email with a link to enroll online for membership to Walton Family Whole Health & Fitness. Eligible retirees that are not current WLFC members may contact wholehealth@walmart.com or visit with a staff member to enroll in-person.
For associates, no membership fees will be charged to your credit card on file, but a credit or debit card is required to complete the online enrollment process. No additional charges for programs or services will be charged without your authorization. Keeping a card on file with your membership allows you to quickly enroll for classes and purchase any additional services like court rentals and personal training. See a staff member to enroll in-person if you do not wish to add a card on file.
A credit or debit card is required for payment of monthly membership fees. If you do not wish to enter a card online to enroll, visit the facility to enroll with a staff member. A credit or debit card is still required at that time. Keeping a card on file with your membership also allows you to quickly enroll for classes and purchase any additional services like court rentals and personal training.
Associate
To cancel a membership, contact Walton Family Whole Health & Fitness by emailing wholehealth@walmart.com at least 5 business days prior to the next pay period end date to avoid incurring the membership fee for the following pay cycle.
Retiree
To cancel a membership, contact Walton Family Whole Health & Fitness by emailing wholehealth@walmart.com at least 5 business days prior to the next billing date to avoid incurring the membership fee for the following month.
The team at Walton Family Whole Health & Fitness is happy to assist you with questions. Ask a staff member at the WLFC front desk or contact the team here:
Email: wholehealth@walmart.com
Phone Number: 479-204-1000
Guests at Walton Family Whole Health & Fitness
All visiting Walmart and Sam’s Club associates from outside of the Northwest Arkansas area are welcome to use the facility free of charge while in town. Additional paid programs and services are also available for visiting associates at the standard member rates. Please use the link below to share your information prior to your visit, and bring your company badge to the front desk during your first visit and staff will assist you with access.
Members of Walton Family Whole Health & Fitness are given 24 guest passes per year per membership (not per person). These guest passes are pre-loaded into our member account annually in January. A guest pass is $10.95 for the day.
• 24 guest passes annually/membership (not per person)
• Only the primary and secondary members may sponsor a guest, and must remain with guest during their visit.
• Dependents may not bring a guest.
• Only one guest per visit per person.
• They do not roll over if not used.
• They expire on December 31st of the current year if not used.
• New package of 24 will reload January 2nd of the new year.
• Youth Activity Center use is not available for guests.
Enjoy Our New & Improved Guest Sponsoring Process!
Pre-register your guest 24 hours ahead or more to breeze through check-in! Your primary member card will be charged a $10.95 Guest Fee when creating the Guest Pass. If plans change, simply email wholehealth@walmart.com for a refund.
Bringing guests has never been easier!
Aquatics Info
To ensure a safe and enjoyable experience for all members, the following guidelines are in place:
1. Supervision of Children: Children 12 and under must be supervised by a parent or guardian at all times while in the aquatics area. Lifeguards are present for safety monitoring but are not a substitute for parental supervision.
2. Proper Attire: Proper swim attire is required in the pool area. This includes swimsuits for all individuals and appropriate swim diapers for infants and toddlers. Street clothes, including cutoffs and t-shirts, are not permitted in the pool.
3. Shower Before Entering: All swimmers are required to take a shower before entering the pool to help maintain water quality and hygiene standards.
4. Respect for Others: Members are expected to be respectful of others in the pool area. Running, diving in shallow areas, and rough play are not allowed. Additionally, members should be mindful of noise levels to ensure a pleasant environment for all.
5. Use of Pool Equipment: Pool equipment, such as kickboards and pull buoys, should be used responsibly and returned to their designated storage areas after use.
6. Health and Safety: Members with open cuts, sores, or contagious conditions are not permitted in the pool. Additionally, food and glass containers are not allowed in the pool area.
7. Compliance with Lifeguard Instructions: Members are expected to comply with any instructions given by lifeguards for the safety of all individuals in the pool area.
8. Emergency Procedures: Members should familiarize themselves with the location of emergency equipment and be aware of the facility's emergency procedures.
1. Lap Pool & Hot Tub
- Pool 78 degrees
- Large windows
- 8 x 25-yard lanes
- For lap swimming only
2. Recreation Pool
- 84 degrees
- 10 x 25-yard Lanes
- Utilized for Youth Rec Swim, Masters Swim, Aqua classes, and personal swimming when space allows
3. Activity Pool
- 88 degrees
- Zero Depth entry and play area with spray features.
- Volleyball net and basketball hoop
- 2 x Wide entry steps at 3’ and 5’ areas
- Benches along the wall in the shallow end
- 6 x 25-yard Lanes
- For aquatics programming and Family Swim
1. All swimmers 8 or under must have a parent in the water unless they can pass a Swim Test, which consists of:
• Swim length of pool without struggle
• Float on back for 1 minute
• Tread water for 1 minute
2. Parents are not permitted to leave swimmers 12 and under unattended in a pool unless for a group or private swim lesson
3. All swimwear must be appropriate and family friendly.
4. No food or drinks other than water
5. No glass on the pool deck
6. No running or rough play
7. No diving
8. Do not walk with fins on
9. No parents on deck during classes or swim practice
10. Inflatables, Mermaid tails, and full-face snorkel masks are prohibited
12. Respect Lifeguards
Fitness Info
Fitness Equipment
• Do not bang the weight stacks.
• Do not drop, slam, or bang weights on the floor.
• Gym bags are allowed if kept out of the way and not creating obstructions for others. Members are encouraged to use the daily use lockers available throughout the center at no charge.
• Weights and accessories should not be removed from weight area.
• Return weights, barbells, dumbbells and other equipment back to its proper place/rack after use.
• All exercises should be performed in a safe and controlled manner. Equipment should only be used as intended by the manufacturer.
• See the assistance of a spotter and use weight collars when using plate-loaded equipment.
• Be considerate of others and wipe down all used equipment before and after use.
• Notify staff of any equipment that is damaged or not working properly. Do not use equipment that is marked Out of Order.
• Children under 13 are not admitted on the weight room floor.
• Teenagers 13-15 are required to go through a Teen Weight Room Intro before being allowed to use equipment on the weight room floor. These can be scheduled anytime with one of our Health Fitness Professionals.
Fitness Etiquette
• Always respect your fellow members.
• No open beverage containers are allowed.
• Be considerate and do not monopolize equipment during peak hours.
• Be patient when waiting for equipment and be courteous when using equipment while others are waiting.
• We ask that you leave equipment available between sets and allow others to work in. When you are not actively using, do not sit on or “save” with belongings (water bottle, bag, etc.)
• Staff will enforce policies as needed. Please report any issues directly to them so they can handle all issues directly.
Training Regulations
• Only WFWHF certified staff are permitted to provide private and/or group training.
• If you or someone you know are interested in training in our facility, please see a member of the Fitness Management team.
Dress Code
• Members are expected to maintain personal hygiene and cleanliness while using the fitness center. Proper attire, including athletic footwear and appropriate workout attire, should be worn at all times. Shirts (or tank tops) are required in all areas of the facility. We are a corporate, family-friendly facility.
• Sports bras, when appropriately covering the chest area, are acceptable.
• Tank tops for men and women are acceptable when appropriately covering the chest area.
• Shorts that provide coverage over the entire front and backside are acceptable.
• Shoes must be athletic in nature and closed toed.
1. Indoor Walking Track
9 laps = 1 mile
• No strollers
• No children under the age of 13 are allowed on the walking track
2. Indoor Running Track
7 laps = 1 mile
• No strollers
• Please be advised that the track direction changes. Note the digital signage for current direction.
• Slower traffic should stay to the inside lanes
• Elementary school-age children can be on the track, active, alongside a parent
Walton Family Whole Health & offers state of the art Group Fitness classes led by the top nationally certified instructors in the industry, offering classes in a variety of formats with in-class options geared toward your fitness level. Instructors are fun, friendly, approachable, and are there to offer encouragement. For members to have a positive and safe experience here are some common guidelines that members are encouraged to follow:
1. Pre-registration is strongly recommended due to capacity limits. That can be done in your on-line account or the app.
2. Arrive on Time: Please arrive a few minutes early to the class to allow time for check-in, setting up your equipment, and preparing for the session. Late arrivals can disrupt the flow of the class. We will begin allowing walk-ins at the start of the class. If you registered and are not present, your space could be filled.
3. Respect the Instructor: Follow the instructions and cues provided by the instructor. They are there to guide and support you throughout the class. If you have any questions or concerns, feel free to ask the instructor before or after the class.
4. Proper Attire: Wear appropriate workout attire and footwear suitable for the specific type of class. Some classes may have specific clothing or footwear requirements for safety and comfort.
5. Equipment Usage: If the class requires any equipment, such as mats, weights, or resistance bands, please use them responsibly and return them to their designated storage area after the class.
6. Personal Space and Courtesy: Respect the personal space and boundaries of other participants. Be mindful of your movements and avoid encroaching on others' space during the class.
7. Hydration and Rest: Stay hydrated throughout the class by bringing a water bottle. If you need to take a break or modify any movements due to fatigue or discomfort, feel free to do so at your own pace.
8. Cleanliness and Hygiene: Wipe down any equipment or mats used during the class with the provided cleaning supplies after use. This helps maintain a clean and hygienic environment for everyone.
9. Follow Class Guidelines: Some classes may have specific guidelines or rules related to the format, intensity, or structure. Please follow these guidelines to ensure a cohesive and effective class experience.
10. Respectful Behavior: Be supportive and respectful of your fellow participants and the instructor. Positive and encouraging behavior creates a welcoming and motivating atmosphere for all.
11. Feedback and Communication: If you have any feedback or suggestions for the class, feel free to share them with the instructor or the fitness center staff. Your input is valuable in improving the overall class experience.
These guidelines are designed to promote a positive and inclusive environment for all participants in group fitness classes. Specific rules and expectations may vary depending on the type of class and the policies of the fitness center. It's always a good idea to review any specific class guidelines provided by the fitness center or the instructor before participating in a class.
Our Premium classes are denoted on the Group Fitness Schedule with a diamond. Join our Premium Group Fitness classes and experience a workout like no other! Our instructors possess enhanced qualifications to provide you with expert guidance and ensure safe and effective workouts in our progressive and instructional classes, offering challenging routines that will take your fitness to the next level. Specialized equipment and studio spaces create a dynamic and energetic environment for you to achieve your fitness goals. Come join us and experience the ultimate fitness experience! Add a Premium Package to your membership at our Fitness Desk.
Premium - Mind/Body Classes | $5 per class OR $30 per month
Premium - Fitness Classes | $5 per class OR $30 per month
Premium - All Class Pass | $50 per month
*All members on the account may take any applicable class with the monthly add-on package options
Most equipment will be provided for you. We do recommend that you bring the following if accessible:
• Cycling shoes w/clips (if preferred for cycling classes)
• Gloves/mitts for boxing classes (limited quantities available)
• Yoga mats (for sanitary purposes, we recommend you bring your own, but we do provide them)
Recreation Info
Indoor Tennis 5 courts - Courts can be booked during facility open hours at a cost of $10 an hour.
Outdoor Tennis (with lights) 4 courts - Bookable for free during facility open hours (as long as courts are dry).
Tennis Ball Machine - Cost to book the ball machine is $8 and it can be booked for 30 minutes or 1 hour (max) plus the cost of the court. Ball machine can be used outside if courts are dry.
Indoor Pickleball 4 courts - Courts can be booked during facility open hours at a cost of $10 an hour.
Outdoor Pickleball (with lights) 4 courts - Bookable for free during facility open hours (as long as courts are dry).
Badminton and Volleyball – Courts can be booked for a maximum of 90 minutes in online account. Please see schedule below.
Racquetball 3 courts - Bookable for free during facility open hours.
Squash 1 court - Bookable for free during facility open hours.
Wallyball 2 courts - Bookable for free during facility open hours.
Basketball 2 courts - Not bookable and are 1st come 1st serve.
1. Login to this website or into your Walton Whole Health & Fitness app. Click on “reservations”.
2. Click the dropdown menu to select the type of court, the location and desired court number. You can also select the date and time of your desired reservation. Click search to view available court options based on your selection.
3. Select the court time you would like to reserve.
4. Once you select the desired court time, an option to confirm your reservation will surface. If the date/time and location are correct, click, “confirm reservation”.
5. We'll see you at your reservation! Please bear in mind that you must check-in for your reservation; we have a grace period of 15 minutes past your appoinment that you must check-in by, or you will lose your reservation as well as your booking fee.
Youth Info
Children ages 6 weeks to 12 years that are listed on a family membership are able to be checked into the Youth Activity Center. Children may attend the Youth Activity Center for a maximum of 2.5 hours per visit. Children must be checked in and out of the YAC by a parent or guardian that is listed in your account.
(Guests may not utilize the Youth Activity Center.)
Single Visit | $3 per visit per child | 2.5 hours per visit
Packages:
1 Child | $15 per month | 2.5 hours per visit
2+ Children | $20 per month | 2.5 hours per visit
*Children may have up to two non-consecutive visits per day - not to exceed 2.5 hours each visit.
Register for the Youth Activity Center and purchase a package in person at the YAC.
Rest & Recharge
Walton Family Whole Health & Fitness offers a range of relaxation and recovery services, including massage, assisted stretching, Cryotherapy, nutrition services, hydromassage, compression therapy, and light therapy. To ensure a pleasant and safe experience for all members, the following policies are in effect:
1. Scheduling and Appointments: Many services are available on a walk-in basis. Massage therapy, cryochamber sessions, assisted stretching, and nutritional services require an appointment. See a member of the Rest & Recharge team for assistance.
2. Arrival and Check-In: Members should arrive at the Rest & Recharge area to allow time for check-in and preparation.
3. Attire and Personal Belongings: Members are provided with appropriate attire or towels for spa services. Personal belongings should be securely stored in designated areas during rest and recharge sessions.
4. Health and Medical Conditions: Members are required to disclose any health concerns, injuries, or medical conditions to our specialist before receiving services. This information will help our team customize the experience to ensure safety and comfort.
5. Respect and Privacy: Members are expected to respect the privacy and comfort of others in the area. Quiet and respectful behavior is encouraged to maintain a relaxing environment. Please no cell phone use in the Rest & Recharge area.
6. Hygiene and Cleanliness: Members should maintain personal hygiene and cleanliness while using this area. Showering before hydro massage sessions is recommended.
7. Compliance with Staff Instructions: Members should follow the instructions and guidance provided by all staff to ensure a safe and effective experience during massages, stretching, hydro massage, and compression therapy sessions.
8. Use of Equipment: Members will be instructed on use of all rest and recharge equipment, such as hydro massage beds and compression therapy devices, responsibly and in accordance with staff instructions.
9. Feedback and Concerns: Members are encouraged to provide feedback on their experiences to help us continually improve our services. If any concerns arise during a session, members should communicate with our staff immediately.
By adhering to these policies, members contribute to the positive and relaxing atmosphere of the WFWHF Rest & Recharge area. We appreciate your cooperation in upholding these guidelines and helping to maintain a tranquil and rejuvenating environment for all members.
Massage
Massage Pricing - Individual | ||
ONE-on-ONE | Package Price | Price/Session |
30 minutes | ||
1 Session | $45.00 | $45.00 |
5 Session | $215.00 | $43.00 |
10 Session | $410.00 | $41.00 |
20 Session | $775.00 | $38.75 |
60 minutes | ||
1 Session | $80.00 | $80.00 |
5 Session | $380.00 | $76.00 |
10 Session | $725.00 | $72.50 |
20 Session | $1,375.00 | $68.75 |
20 Minute Chair | ||
1 Session | $35.00 | $35.00 |
5 Session | $170.00 | $34.00 |
10 Session | $320.00 | $32.00 |
20 Session | $605.00 | $30.25 |
Assisted Stretching
ONE-on-ONE | Package Price | Price/Session |
30 minutes | ||
1 Session | $39.00 | $39.00 |
5 Session | $187.00 | $37.00 |
10 Session | $345.00 | $34.50 |
20 Session | $662.00 | $33.10 |
45 minutes | ||
1 Session | $55.00 | $55.00 |
5 Session | $265.00 | $53.00 |
10 Session | $495.00 | $49.50 |
20 Session | $940.00 | $47.00 |
60 minutes | ||
1 Session | $66.00 | $66.00 |
5 Session | $314.00 | $62.80 |
10 Session | $595.00 | $59.50 |
20 Session | $1,135.00 | $56.75 |
Recovery Tools - No Charge
· Normatec – Compression Sleeves (arms, hip, and legs)
· Hyperice – Massage Guns
· Hyperice – Foam Rollers and Trigger Point Balls
· Hydromassage Beds
· Cryo-Hydromassage Bed
· Light Therapy
Cryochamber
Single: $40
5 Session: $175
Ten Session: $320
Additional Information
HealthFitness is among the best in the business. After careful consideration and an extensive review process, Walmart partnered with HealthFitness to oversee operations of Walton Family Whole Health & Fitness. This approach allows Walmart to elevate the member experience, scale to the increased size of the new facility and increased volume of new whole health programming, and provides modernized digital and physical business operations.
A nationwide team of more than 2,400 health and fitness professionals who believe in the power of health and fitness and creating opportunities for others to believe as well. They are dedicated to improving the health and wellbeing of those they serve and inspire, motivate and engage over 1 million participants across 135 clients, from corporations to health systems to colleges and universities.
All HealthFitness associates are required to be Infant & Adult CPR/First Aid AED Certified and, depending on the role of the associate, they will either be required to have a Master’s or Bachelor's degree in a health or fitness related field in addition to certification(s) specific to their role, including a minimal years of experience requirement in the field they are hired for. Every associate goes through a thorough interview process to ensure qualifications meet the highest quality of service to all our members.
Walton Family Whole Health & Fitness may be reserved by Walmart or Sam's Club associates for team building events and meetings. An associate on our Member Experience team will help you build out your event once requested and approved. (Must be an associate to host an event or meeting in our facility.)
