How to Use Our Code
Trust Begins with You
Build Trust with Our Associates
Build Trust with Our Customers
Build Trust in Our Business
How to Use Our Code
Trust Begins with You
Build Trust with Our Associates
Build Trust with Our Customers
Build Trust in Our Business
Make Ethical Decisions
We build trust when we make decisions consistent with our values and take responsibility for our actions. Being ethical means doing the right thing even when no one’s watching.
Integrity in Action
- Follow the law. Learn about the laws that apply to your role and our business.
- Know our Code and live our values. Review our Code and understand how it and our policies apply to your job. Associates must complete any required training on our Code and acknowledge that they have read and understand it.
- Act in Walmart’s best interest. Never allow personal interests to impact the business decisions you make as a Walmart associate.
- Be honest. Be transparent and make decisions that reflect our values.
- Lead by example. Talk about our Code and our values with your fellow associates and team members.
- When in doubt—reach out. If you have questions or concerns, let your manager, People Lead, Ethics & Compliance, or Legal know.
- Is it legal?
- Is it consistent with our values and Code?
- Is it in Walmart’s best interest?
If the answer to any of these is “No,” don’t do it. If you’re not sure of the answer, reach out to your manager, People Lead, Ethics & Compliance, or Legal for guidance.
Leaders have a duty to promote integrity and build trust. If you lead or supervise others, Walmart expects you to:
- Set expectations consistent with our values, handle questions or concerns properly, and report issues as required by policy.
- Listen to associates who seek advice or raise concerns.
- Take reports of misconduct seriously and ensure they are properly handled.
- Stand firm against harassment, intimidation, and retaliation.