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All contacts made through walmartethics.com are received by the Global Ethics Office in Bentonville, Arkansas.

For concerns related to our Code of Conduct, please continue with this form.

 

Retaliation against associates who raise concerns or questions about misconduct will not be tolerated.

 

All reports to Ethics & Compliance are treated as confidentially as possible, and if you choose, you may report your concern anonymously to the extent allowed by law.


Concerns should be raised in good faith, which means you have made a genuine attempt to provide honest and accurate information, even if you are later proven to have been mistaken. Walmart reserves the right to discipline anyone who knowingly makes a false accusation or has acted improperly. However, if an associate voluntarily reports they were involved in a violation, self-reporting may be considered when determining the appropriate disciplinary action to be taken.

 


I am a Walmart U.S. Associate
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I am a Non-Walmart U.S Associate or former Associate
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I am a Customer/Supplier
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I am a Walmart U.S. Associate
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For Walmart U.S. associates, please continue here. If you are a non-Walmart associate (e.g., Sam's Club, Supply chain, etc.) or a former associate please select the next tab to report your concern.

I am a Non-Walmart U.S Associate or former Associate
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If you are a Walmart U.S. associate, please select the first tab to report your concern. If you are a non-Walmart U.S. associate (e.g., Sam's Club, Supply Chain, etc.) or former associate, please continue through the options below. 

I have a concern about scheduling.

These matters are best addressed by speaking with your manager, next-level manager or People Lead, better allowing open communication about associates’ ideas, suggestions and concerns.

 

Step 1: Contact your immediate supervisor, up to and including your facility manager or People Lead.

Step 2: Contact the next level in leadership up to and including market, regional and divisional teams.

Step 3 (U.S. Only): Call the Open-Door Helpline at 1-800 361-0781.

 

*If you feel you have: 1) experienced discrimination or harassment due to age, disability, gender, race, color, ethnicity, national origin, religion, sexual orientation, or any other protected class; or 2) been retaliated against for reporting a concern in good faith, continue to the “I have a concern related to the Code of Conduct question”. 

I have a concern about attendance points.

These matters are best addressed by speaking with your manager, next-level manager or People Lead, better allowing open communication about associates’ ideas, suggestions and concerns.

 

Step 1: Contact your immediate supervisor, up to and including your facility manager or People Lead.

Step 2: Contact the next level in leadership up to and including market, regional and divisional teams.

Step 3 (U.S. Only): Call the Open-Door Helpline at 1-800 361-0781.

 

*If you feel you have: 1) experienced discrimination or harassment due to age, disability, gender, race, color, ethnicity, national origin, religion, sexual orientation, or any other protected class; or 2) been retaliated against for reporting a concern in good faith, continue to the “I have a concern related to the Code of Conduct question”. 

I have a concern about a coaching / disciplinary action I have received.

These matters are best addressed by speaking with your manager, next-level manager or People Lead, better allowing open communication about associates’ ideas, suggestions and concerns.

 

Step 1: Contact your immediate supervisor, up to and including your facility manager or People Lead.

Step 2: Contact the next level in leadership up to and including market, regional and divisional teams.

Step 3 (U.S. Only): Call the Open-Door Helpline at 1-800 361-0781.

 

*If you feel you have: 1) experienced discrimination or harassment due to age, disability, gender, race, color, ethnicity, national origin, religion, sexual orientation, or any other protected class; or 2) been retaliated against for reporting a concern in good faith, continue to the “I have a concern related to the Code of Conduct question”.

I have a respect for the individual concern about profanity, yelling and / or general disrespect.

These matters are best addressed by speaking with your manager, next-level manager or People Lead, better allowing open communication about associates’ ideas, suggestions and concerns.

 

Step 1: Contact your immediate supervisor, up to and including your facility manager or People Lead.

Step 2: Contact the next level in leadership up to and including market, regional and divisional teams.

Step 3 (U.S. Only): Call the Open-Door Helpline at 1-800 361-0781.

 

*If you feel you have: 1) experienced discrimination or harassment due to age, disability, gender, race, color, ethnicity, national origin, religion, sexual orientation, or any other protected class; or 2) been retaliated against for reporting a concern in good faith, continue to the “I have a concern related to the Code of Conduct question”. 

I need help transferring to another facility / department.

These matters are best addressed by speaking with your manager, next-level manager or People Lead, better allowing open communication about associates’ ideas, suggestions and concerns.

 

Step 1: Contact your immediate supervisor, up to and including your facility manager or People Lead.

Step 2: Contact the next level in leadership up to and including market, regional and divisional teams.

Step 3 (U.S. Only): Call the Open-Door Helpline at 1-800 361-0781.

 

*If you feel you have: 1) experienced discrimination or harassment due to age, disability, gender, race, color, ethnicity, national origin, religion, sexual orientation, or any other protected class; or 2) been retaliated against for reporting a concern in good faith, continue to the “I have a concern related to the Code of Conduct question”. 

I have a concern about another associate discussing politics at work.

These matters are best addressed by speaking with your manager, next-level manager or People Lead, better allowing open communication about associates’ ideas, suggestions and concerns.

 

Step 1: Contact your immediate supervisor, up to and including your facility manager or People Lead.

Step 2: Contact the next level in leadership up to and including market, regional and divisional teams.

Step 3 (U.S. Only): Call the Open-Door Helpline at 1-800 361-0781.

 

*If you feel you have: 1) experienced discrimination or harassment due to age, disability, gender, race, color, ethnicity, national origin, religion, sexual orientation, or any other protected class; or 2) been retaliated against for reporting a concern in good faith, continue to the “I have a concern related to the Code of Conduct question”. 

I have a question about my benefits (U.S. Only).

At Walmart, we offer many benefits and resources to our associates that you rely on every day. We understand that throughout the year you may become eligible to enroll for the first time or have a life change requiring you to make changes to your benefits selection.

 

In-depth information about your benefits options can be found on one.walmart.com/benefits. For immediate general questions, you can contact Walmart People Services at 1-800-421-1362 Monday through Friday 7:30 a.m. to 6:00 p.m. CT and Saturdays from 9:00 a.m. to 1:00 p.m. CT.

I have a question about my re-hire eligibility.

Former associates, who apply for employment and are eligible for rehire, must go through the same competitive selection process as all other external applicants. Please contact your store or facility for more information. 

I need to report an absence or tardiness (U.S. Only).

You may report your attendance by using one of the options below:

 

The Associate Information Line form on the WalmartOne website at: www.walmartone.com, or WM1 app for Smartphone or other mobile devices.

 

The Associate Information Line 800 call-in number: 1-800-775-5944.

I have a concern about my W-2 (U.S. Only).

Questions and inquiries about your W-2, including concerns about having not received your W-2 or notifications of address changes, may be addressed by visiting mytaxform.com using Company Code 10108 or by contacting W-2 Express at 1-877-325-9239.

I’m having trouble logging into the system (U.S. Only).

Please contact the technical coordinator at your store or facility. 

I have a concern related to the Code of Conduct.

If you would like to report an ethics concern related to the Code of Conduct, please continue by clicking below.

I would like to report a physical or violent threat at my store or facility.

If you become aware of an incident or threat of violent conduct, you should immediately report it to a salaried member of management. 

 

If there is an immediate danger you should report the incident or threat to the police and notify your supervisor or another manager as soon as possible.

 

If there is not an immediate danger, you may report the incident or threat to any salaried member of management, or, to remain anonymous, contact the Global Ethics Office at 1-800-WMETHIC (1-800-963-8442).

I am a Customer/Supplier
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If you are an associate, please select from the first two tabs. If you are a customer or supplier, please continue through the options below. 

I have a customer service concern.

Concerns or questions related to customer product orders, billing inquiries, change of address, account inquiries or other concerns are best addressed through the following resources:

 

  • Speaking with customer/member service or manager at a Walmart store or Sam’s Club
  • Walmart Customer Service: 1-800-Walmart (1-800-925-6278)
  • Sam’s Club Member Service: 1-888-746-7726
I have a customer service concern regarding Walmart.com.

Concerns or questions related to customer product orders, billing inquiries, change of address, account inquiries or other concerns are best addressed by contacting Walmart.com Customer Service at 1 855-315-2743.

I have a concern regarding a possible violation of the Walmart Code of Conduct.

If you would like to report an ethics concern, please continue by clicking the link below.

I would like to report a physical or violent threat at a store or facility.

If you become aware of an incident or threat of violent conduct, you should immediately report it to a member of management. 

 

If there is an immediate danger you should report the incident or threat to the police and notify your supervisor or another manager as soon as possible.

 

If there is not an immediate danger, you may report the incident or threat to any member of management, or, to remain anonymous, contact the Global Ethics Office at 1-800-WMETHIC (1-800-963-8442).