Often when people think of Walmart, they think of a retail company focused on selling products for profit. Even though this is true, we’re more than that. We’re committed to investing in and empowering our associates. To win, we must evolve. Even though change is constant, it can be difficult to embrace, and it can be even harder to influence those around you to push forward and focus on advancement toward a common goal. To keep transforming the way Walmart works, we need to influence those around us. In this course, you learn how to influence others by building leadership presence, forging relationships, communicating effectively, and adapting to change.
Leadership presence is about how you show up, how you make others feel, and how effectively you communicate both verbally and non-verbally. This combination of personal traits and outward behaviors creates an image of competence and trustworthiness, allowing those who have leadership presence to easily influence others. Leadership presence, like any other skill, can be developed through conscious awareness and practice.
Evaluate leadership presence in two dynamic Walmart leaders: Sam Walton and Doug McMillon.
Sam Walton and Doug McMillon are arguably two of Walmart’s greatest leaders, each demonstrating what leadership presence is and how to use it effectively to influence others.
Watch the following two videos and then answer the questions below to compare and contrast each man’s leadership presence.
- How do Sam Walton and Doug McMillion use body language to engage and connect with their audiences?
- How does each leader articulate their message? What in their communication enables them to inspire confidence and create buy-in?
- What words would you use to describe each man’s character traits? How do these characterizations relate to their leadership presence?
- After watching each video, what takeaways do you have? What behaviors can you emulate in your day-to-day role?
In any organization, there are complex relationships, diverse opinions, and competing priorities. Your capacity to network and form relationships will directly impact your ability to influence challenging situations in a positive direction. Think about the connections you make every day. How can you strengthen your existing relationships and forge new ones?
How can you strengthen your existing relationships and forge new ones? It’s all about making strong connections. Networking is about being open to life and the people who cross your path.
Introduce Yourself
Be genuine and you’ll attract who you need
Ask For an Introduction
See if someone you know can introduce you organically
Tell Your Story
Tell your story, not the one you think people want to hear
Listen
Build trust by actively listening
How Can You Help?
Try to help individuals reach a goal, make a connection, or overcome an obstacle
Communication and collaboration encourage innovative solutions that help our company grow. Thought diversity is always valuable, but based on different personal and professional experiences, you and your business partners may solve problems in drastically different ways. Your ability to communicate and collaborate effectively will directly impact your level of influence.
Change is inevitable, but it doesn’t have to be difficult. If you’re open to the idea that change is constant, then you can approach it with a positive mindset and influence others to do the same. Use this graphic as a guide for how to manage change effectively.
Identify methods to help others effectively manage change.
Though change is sometimes difficult, there are ways to minimize the unpleasant effects while influencing others to change quickly.
When you provide clear direction and motivation while shaping the best path for your team, you’ll be surprised by what you can accomplish.
Use the following questions to interview your leader:
- How have you led through change?
- What were the challenges you identified and how did you address them?
- How did you have to change or influence your team to change?
- How has leadership presence allowed you to help your team adapt during times of change?