We've become the largest retailer in the world because of how we do business.
We're continuing to grow for the same reason. Read on to see what that means. You might get some ideas for how you want to run things in your own position!
In this course, you will learn how we practice Every Day Low Price (EDLP) and Every Day Low Cost (EDLC) consistently and understand how much revenue we need for every $1 we spend. It might surprise you! You will also have a chance to visit a store and see how we put customer service into action and learn about our Camp IV strategy.
Our goal of saving people money so they can live better is deeply connected to what we call the EDLP/EDLC business model. Here's a video where our President and CEO, Doug McMillon, explains what that means.
Our goal of saving people money so they can live better is deeply connected to what we call the EDLP/EDLC business model. Here's a video where our President and CEO, Doug McMillon, explains what that means.
Watch this video on the importance of customer service in our stores. While this is focused on how we treat our customers, you may be surprised to learn that we apply many of the same practices in our Home Office. As you watch the video, think about ways you can apply this same mindset in your role.
Think about how costs are managed in your department and how you can help with EDLP and EDLC. Take some notes to refer to when you meet with your leader to discuss.
Your leader will help you schedule a store visit to look for opportunities in EDLP and EDLC. Work together to make a plan on how you can improve the processes.