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Getting Started with a New Phone Line for Business

Line up the best option

You’ve updated your business plan. You’ve laid out your budget. You’re doing everything in your power to give your company the best possible chance of success.

There’s one more simple step you may want to take toward that goal: setting up a new phone line for business purposes. Or maybe even multiple phone lines if you have several employees that need to stay connected.

At Walmart Business, we know the value of a strong communications backbone for any organization. That’s why we created this guide to help you find the best phone line options for your own business.

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Why you may need a business line phone number

There may be no better approach to checking in instantly with business partners, employees and customers than a phone call.

Here are some reasons you may want to invest in phone lines for business:

Better work/life balance: You deserve to be able to hang it all up at the end of the work day and enjoy your personal time. That’s easier to do when you can actually hang up a separate line, secure in the knowledge that you will get back to it in the morning.

Growth options: Additional team members will need a reliable communication method to do their jobs properly. A dedicated business line phone number ensures employees have what they need to do their best work.

Tax purposes: Planning to claim work expenses as deductions on your taxes? You may have an easier time writing off a phone line if it’s used exclusively for work.

Efficient automation: Automation lets you do more with your phone than just take calls. Look for features such as automatic call routing, spam filtering and AI-powered note-taking.

Find more reasons to get a new line for your business in Need a New Business Phone Number? Here are 5 Factors to Consider and 5 Benefits of Having a Separate Business Number for Your Cell Phone.

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How to get your own phone line for business

You’ve decided to invest in a dedicated line for your business. The next step is finding the best partner for the job and choosing the right product.

These are some of the most important steps to keep in mind throughout the process:

Choose a provider: How much money do you have in the budget for a new phone line? How many lines will your business need? Do you want to use dedicated landlines or personal mobile devices? Use these answers to steer your conversations with potential providers.

Pick out your number: The most affordable option will likely be a randomly selected local number. But a vanity number that’s associated with your business may be easier for potential customers to remember.

Set up your plan: Work with your provider to set up payment and get all your devices—including landlines, cell phones and fax machines—ready to work.

Get more helpful guidance in How to Create a Business Phone Number: 5 Expert Tips and How to Get a Business Phone Number: A Step-by-Step Guide.

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Key features of a business line provider

Not all types of phone service are equally well suited to being phone lines for business. Doing a little extra research now will help you find the perfect fit for years to come.

Prioritize these features as you look for your ideal business phone number plan:

Unlimited calling: Not having to worry about saving minutes or avoiding long-distance calls means you and your employees can focus on effective communication instead.

Faxing: Even in the internet age, security and compliance requirements mean certain fields still rely on fax machines to share important information. Make sure your new phone lines will be up to the task.

SMS: Text messages are an easy-to-use and scalable way to manage communication with clients. Services that allow you to manage the same texts across multiple devices get bonus points in this category.

Simultaneous ringing: Have multiple lines in a single location? This feature lets them ring at the same time or in sequence, so you can prioritize answering every call even during rushes.

Integrated plans: Look for a provider that bundles all the services you need into one easy payment. Not only does this simplify billing, it may also mean paying less than you would for each service a la carte.

Learn more in 13 Things to Look for in Business Phone Number Services.

Make the best call for your business

You’re keeping your business on the path to success with a commitment to solid communication. You can build an even more focused business plan with the help of Walmart Business+.

When you sign up for a paid Walmart Business+ membership, you’ll receive free shipping, no order minimum¹ and free delivery from the store, $35 minimum². That means less time heading out on supply runs and more time doing what you do best.

You may even do more with less as you earn 2% in Walmart Business Rewards on orders of $250 or more³ and analyze patterns with Spend Analytics to help budget for the future.

¹Excludes most Marketplace items, freight & certain location surcharges.

²Restrictions apply. Additional fee applies for Express delivery.

³Exclusions apply. See full terms for details.

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