Need a New Business Phone Number? Here Are 5 Factors to Consider

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You might be thinking about getting a new business phone number but are unsure of how it will benefit your company. After all, you probably have a phone number already. Do you really need another one?

A new phone can be more than just an additional line—it can be an essential tool for growing your business. Here are five reasons why adding a new number might be the right move for you.   

Reasons you might need a business phone number

1. Keep your business and private lines separate

As a small business owner, you might use your personal line for both home and business life at first. 

While this may be convenient and cut down on costs, getting business calls on your personal line can make it harder to maintain a healthy work/life balance. With a new business phone number, you can create a clear divide between work hours and personal time. 

Having a dedicated business line also makes it easier to keep your finances separate. Your business line will be a business expense, and your personal line will be a personal expense. The clear distinction will make your life easier when it comes time to do your taxes. 

2. You’re managing a team

As your business grows, you might bring on additional team members. Having a dedicated service for your business means you can assign each employee their own line. That way, when the phone rings, everyone is aware and able to respond.

Having a separate line for each employee can also help you—and your customers—stay in touch with your team. By assigning them each a business phone line, you create clear channels of communication for customers.

You can also use business phone lines to track who’s calling whom and when, which is particularly helpful for tracking client interactions.  

3. It may be tax deductible

While adding a business phone line cost might seem to be an unnecessary expense, it could actually save you money. 

When it comes time to do your taxes, you might not be able to claim your personal phone line as an exemption. It’s much easier to claim a business phone line as an expense. 

4. Your phone number says a lot about your business

Your phone number can be an effective part of your marketing strategy, as it’s often one of the first things a potential customer sees. 

Is your business phone number easy to remember? If so, you might get more calls. A vanity number—one that spells out a word or phrase—is a great way to make sure yours is memorable. 

You might also want a phone number that’s local to the area where you’re doing business. This will signal to potential customers that you are a part of their community. On the other hand, if you want your business to feel bigger, a toll-free number signals that you accept business from outside your immediate area. 

5. You want to automate your business line

New business phone numbers can also save you time through automation. Many business phone number services offer virtual assistants or voice response options. These features allow you to customize what callers hear when they dial your business phone line. 

Say you want your business phone line to direct callers to a specific phone number for specific purposes. You can automate that so you won’t have to answer the phone and repeat the answer every time it rings. 

Callers simply looking to hear your hours of operation or location information can ask the virtual assistant. Callers can also ring through to a specific person without you having to forward the call. 

Save for building a better business with Walmart Business+

A phone line is one way to make your business more efficient and effective. Walmart Business is another.

In addition to our everyday low prices, you can sign up for Walmart Business+ and receive free shipping¹ on orders of any size, get free delivery from a Walmart store² on orders of at least $35 and earn 2% in Walmart Business rewards³ on orders $250 or more. 

Plus, with Spend Analytics, you can analyze your spending patterns to help budget for future expenses (like a new business phone number). Visit our website to learn more.

¹Excludes most Marketplace items, freight & certain location surcharges.

²Restrictions apply. Additional fee applies for Express delivery.

³Exclusions apply. See full terms for details.