Note:
- Click here for steps to register for courses on LMS.
- Registration cancellations at less than 5 days’ notice from the program start date will not be accepted and invite a cancellation charge to respective cost centre
- All NO SHOWS and late cancellations will be escalated to respective Pillar Leads
- For any IN5 and above requirements, click here to know more or contact Vinita Upadhyay or Ritu Raj .
Summary: Learn how to effectively receive both positive and developmental feedback, listen to accurately understand the speaker’s intended message and use constructive feedback to move forward in your career. In the long run, these skills helps to optimize and sustain one's own performance. Understand how to
· More wisely choose opportunities to give and seek feedback
· Handle, reduce, or eliminate defensiveness or negative emotions that can surface during a feedback conversation.
Batch 1: 19th Jan 2021
Batch 2: 20th Jan 2021
Timing:
Batch 1: 10:30 am to 12:30 pm
Batch 2: 3:00 pm to 5:00 pm
Course Code: FN_ISD_TCOMCC_EN_IN
Target audience: IC at IN0-IN4
Summary: Personal branding is the key to accelerate one’s career growth. It puts out your unique combination of experiences, skill, and personality traits in a bag and presents it effectively. In this session, we will learn to identify our unique personal brand, build and stay true to what you represent and walk the talk.
Timing: 2:00 pm to 5:00 pm
Course Code: FN_ISD_CMPBS_EN_IN
Target audience: IC at IN2/IN3/IN4
Summary: There's a great idea and you are surely hoping to create an impact & impress everyone, but don't know where to start? Join us to discover how to prepare for your next important presentation and deliver with confidence, virtually. Learn the key to a successful presentation which helps the audience understand complex information and engages them, builds alignment and drives outcomes.
Timing: 2:00 pm to 5:00 pm
Course Code: ILT FN_ISD_PWC_EN_IN
Target audience: IC at IN2/IN3/IN4
Summary: It Isn't Always What You Say, But How You Say it that makes you a successful professional. But don't we often find yourself struggling to put across what's on your mind without even getting to the how of it? Join us to learn more about what breaks the communication cycle, how we encode & decode messages and also read into non-verbal cues to effectively communicate with a range of audience.
Timing: 2:00 pm to 5:00 pm
Course Code: FN_ISD_MTAOEC_EN_IN
Target audience: IC at IN0-IN4
Summary: Learn how to effectively receive both positive and developmental feedback, listen to accurately understand the speaker’s intended message and use constructive feedback to move forward in your career. In the long run, these skills helps to optimize and sustain one's own performance. Understand how to
· More wisely choose opportunities to give and seek feedback
· Handle, reduce, or eliminate defensiveness or negative emotions that can surface during a feedback conversation.
Timing:
Batch 1: 10:30 am to 12:30 pm
Batch 2: 3:00 pm to 5:00 pm
Course Code: FN_ISD_TCOMCC_EN_IN
Target audience: IC at IN0-IN4
Summary: Understanding the business and having a bigger picture view of how our work fits in and impacts the whole organization is a critical skill for being an effective team player . This program equips you with a framework to decode the larger picture, lead by taking accountability, be empowered and plan the impact you can create by keeping the needs of your clients/customers at the heart of it all.
Remember – “Who is number one? The Customer Always!!”
Timing: 9:30 am to 12:30 pm
Course Code: FN_ISD_CMPBS_EN_IN
Target audience: IC at IN2/IN3/IN4
Summary: Personal branding is the key to accelerate one’s career growth. It puts out your unique combination of experiences, skill, and personality traits in a bag and presents it effectively. In this session, we will learn to identify our unique personal brand, build and stay true to what you represent and walk the talk.
Timing: 9:30 am to 12:30 pm
Course Code: FN_ISD_CMPBS_EN_IN
Target audience: IC at IN2/IN3IN4
Summary: Improve your ability to get results delivered and work in a matrix organization, while navigating difficult situations and people. This workshop will focus on enabling ICs to skillfully influence situations, their teams and peers by cultivating the influencing mindset, understanding the skills required and learning tools & techniques that are application oriented.
Timing: 9:30 am to 12:30 pm
Course Code: FN_ISD_IWA_EN_IN
Target audience: IC at IN2/IN3/IN4
Summary: It Isn't Always What You Say, But How You Say it that makes you a successful professional. But don't we often find yourself struggling to put across what's on your mind without even getting to the how of it? Join us to learn more about what breaks the communication cycle, how we encode & decode messages and also read into non-verbal cues to effectively communicate with a range of audience.
Timing: 9:30 am to 12:30 pm
Course Code: FN_ISD_MTAOEC_EN_IN
Target audience: IC at IN0-IN4
Summary: This workshop will help you have a better understanding of the ways of working with a remote team and building awareness of the cultural nuances while partnering with counterparts in US offices.
Batch 1: 8th Mar 2021
Batch 2: 22nd Mar 2021
Timing:
Batch 1: 9:30 am to 12:30 pm
Batch 2: 2:00 pm to 5:00 pm
Course Code: FN_ISD_WIAGT_EN_IN
Target audience: IC at IN0-IN4
Summary: Understand the importance of identifying and managing key Stakeholder through effective communication. It would provide practical insights with examples on making a strong internal and external impact through effective verbal, nonverbal (body language), positive image and continuous improvement for high performance. The course covers tips and techniques on practical communication elements that can be implemented in every work scenario.
Timing: 2:00 pm to 5:00 pm
Course Code: FN_ISD_ESM_EN_IN
Target audience: IC at IN0-IN4
Summary: The key objective of this session is to help associates to have an open, positive and curious mindset towards dealing with problems and to develop key skills that help arrive at solutions. The course focusses on both attitudinal shifts and equipping learners with the desired tools and techniques to resolve problems in a virtual world.
Timing: 2:00 pm to 5:00 pm
Course Code: FN_OPS_ST & PS_EN_UK
Target audience: IC at IN0-IN4
Summary: Personal branding is the key to accelerate one’s career growth. It puts out your unique combination of experiences, skill, and personality traits in a bag and presents it effectively. In this session, we will learn to identify our unique personal brand, build and stay true to what you represent and walk the talk.
Timing: 2:00 pm to 5:00 pm
Course Code: FN_ISD_CMPBS_EN_IN
Target audience: IC at IN2/IN3/IN4
Summary: There's a great idea and you are surely hoping to create an impact & impress everyone, but don't know where to start? Join us to discover how to prepare for your next important presentation and deliver with confidence, virtually. Learn the key to a successful presentation which helps the audience understand complex information and engages them, builds alignment and drives outcomes.
Timing: 9:30 am to 12:30 pm
Course Code: ILT FN_ISD_PWC_EN_IN
Target audience: IC at IN2/IN3/IN4
Summary: Flexible goal setting will help all of us stay aligned and working towards business goals. Join us to know more about how to identify and set actionable personal and professional goals which allows us to zero in on each day’s tasks and turn activity into productivity. We also take a deep look at understanding the role of communication in setting goals.
Batch 1: 17th Mar 2021
Batch 2: 26th Mar 2021
Timing:
Batch 1: 10:00 am to 12:00 pm
Batch 2: 2:00 pm to 5:00 pm
Course Code: FN_OPS_Goal Setting_EN_UK
Target audience: IC at IN0-IN4
Summary: Understand the importance of identifying and managing key Stakeholder through effective communication. It would provide practical insights with examples on making a strong internal and external impact through effective verbal, nonverbal (body language), positive image and continuous improvement for high performance. The course covers tips and techniques on practical communication elements that can be implemented in every work scenario..
Timing: 2:00 pm to 5:00 pm
Course Code: FN_ISD_ESM_EN_IN
Target audience: IC at IN3/IN4
Summary: Certain types or patterns of thoughts tend to trap us in anxiety. These kind of negative mental loops can then positively feed back into each-other and hence it becomes important to build Resilience which will allow you to rise above difficult circumstances and face challenges. This session with equip you to become more emotionally resilient to better manage stress and cope up with demanding situations
Timing: 10:00 am to 1:00 pm
Course Code: FN_ISD_MSABR_EN_IN
Target audience: IC at IN3/IN4
Summary: This workshop helps in identifying current work habits & areas of improvement . Explore tools & tips to successfully prioritize ,handle interruptions, keep yourselves motivated in tough times . Learn to develop action plans to improve your productivity
Batch 1: 13th April 2021
Batch 2: 27th April 2021
Timing:
Batch 1: 10:00 am to 1:00 pm
Batch 2: 2:00 pm to 5:00 pm
Course Code: FN_ISD_IYPP_EN_IN
Target audience: IC at IN0-IN4
Summary: It Isn't Always What You Say, But How You Say it that makes you a successful professional. But don't we often find yourself struggling to put across what's on your mind without even getting to the how of it? Join us to learn more about what breaks the communication cycle, how we encode & decode messages and also read into non-verbal cues to effectively communicate with a range of audience.
Timing: 10:00 am to 1:00 pm
Course Code: FN_ISD_MTAOEC_EN_IN
Target audience: IC at IN0-IN4
Summary: There's a great idea and you are surely hoping to create an impact & impress everyone, but don't know where to start? Join us to discover how to prepare for your next important presentation and deliver with confidence, virtually. Learn the key to a successful presentation which helps the audience understand complex information and engages them, builds alignment and drives outcomes.
Batch 1: 19th April 2021
Batch 2: 20th April 2021
Timing:
Batch 1: 10:00 am to 1:00 pm
Batch 2: 2:00 pm to 5:00 pm
Course Code: FN_ISD_PWC_EN_IN
Target audience: IC at IN0-IN4
Summary: The key objective of this session is to help associates to have an open, positive and curious mindset towards dealing with problems and to develop key skills that help arrive at solutions. The course focusses on both attitudinal shifts and equipping learners with the desired tools and techniques to resolve problems in a virtual world.
Timing: 2:00 pm to 5:00 pm
Course Code: FN_OPS_ST & PS_EN_UK
Target audience: IC at IN0-IN4
Summary: Change is the new normal and its probably most visible and has the most impact in the workplace .. When something new is implemented it’s important to develop skills to effectively implement your objectives .This course helps in identifying the best three elements of strategy execution, understand progress & outcome measures and how to reinforce accountability & responsibility
Timing: 2:00 pm to 5:00 pm
Course Code: FN_ISD_ESATF_EN_IN
Target audience: IC at IN0-IN4
Summary: The uncertain and rapidly changing environment that we live in make it necessary that we stay agile and on our toes constantly to adapt to the vast variety of situations that we find ourselves in. In this session, we discover the difference in the mindsets & skillsets that help people adapt effectively. We also cover tools that can used with minimum effort to guide our mindset and develop the required skills.
Batch 1: 11th May 2021
Batch 2: 21st May 2021
Timing:
Batch 1: 10:00 am to 12:00 pm
Batch 2: 3:00 pm to 5:00 pm
Course Code: FN_ISD_MTMOC_EN_IN
Target audience: IC at IN0-IN4
Summary: The future of the workplace continues to point towards remote teams located globally as the norm, with associates from many cultures and time zones coming together virtually, to work towards a common goal. This workshop will help you have a better understanding of the ways of working with a remote team and building awareness of the cultural nuances while partnering with counterparts in global locations.
Timing: 10:00 am to 1:00 pm
Course Code: FN_ISD_WIAGT_EN_IN
Target audience: IC at IN0-IN4
Summary: It is imperative to make actionable plans that allow us to move towards our goals. However, when we look at the world around us, it is evident that the best laid plans will not work unless you follow through effectively. In this program, we discuss the common reasons why we fail to execute and look at some best practices along with the four disciplines of execution that help keep our efforts aligned with our plans and focused on the end objectives.
Timing: 3:00 pm to 5:00 pm
Course Code: FN_ISD_TAB_EN_IN
Target audience: IC at IN0-IN4
Summary: Personal branding is the key to accelerate one’s career growth. It puts out your unique combination of experiences, skill, and personality traits in a bag and presents it effectively. In this session, we will learn to identify our unique personal brand, build and stay true to what you represent and walk the talk.
Batch 1: 19th May 2021
Batch 2: 20th May 2021
Timing:
Batch 1: 10:00 am to 1:00 pm
Batch 2: 10:00 am to 1:00 pm
Course Code: FN_ISD_CMPBS_EN_IN
Target audience: IC at IN0-IN4
Summary: Given the nature of our lives and work, we need to have a number of difficult conversations with those around us. Many find these crucial conversations undesirable as they can be potential minefields – however, if handled well, they can have a number of benefits as well. In this session, we take a deep look at what makes these conversations so difficult, the essential elements that should be kept in mind while preparing and how one can navigate these.
Batch 1: 24th May 2021
Batch 2: 27th May 2021
Timing:
Batch 1: 3:00 pm to 5:00 pm
Batch 2: 10:00 am to 12:00 pm
Course Code: FN_ISD_MCC_EN_IN
Target audience: IC at IN0-IN4
Summary: Dissociation occurs when someone disconnects from some part of himself or herself or the environment. It can occur in a number of different ways, including disconnection from one’s emotions, body sensations, memories, senses, etc. thus workshop will emphasize on learning dissociation techniques to manage conflict , look at different perspectives & disassociate with bad experience in teh past .
Timing: 10:00 am to 1:00 pm
Course Code: FN_ISD_AOD_EN_IN
Target audience: IC at IN0-IN4
Competency
Customer/Member Centered: Serve the Customer/Member
Recommended Audience : IC at IN 0-3
Objective : Understand the importance of building a personal brand that can help you create a positive impact in your career, with your stakeholders, help develop opportunities and improve visibility within the organization.
Competency
Influence and Communicate: Share Information
Recommended Audience : IC at IN3 & IN4
Objective :
- Understand and experience the anatomy of emotions and why conflicts happen
- Learn different types of tools (Cognitive, NLP and EI) to manage different types of conflicts
- Practice the art of having difficult conversations with stakeholders
- Reflect on how they can better deal with conflict situations in future
Competency
Adaptability : Adapt Execution and Results: Get Results
Recommended Audience : IC at IN3 & IN4
Objective : As key enablers and advisors to our clients and stakeholders, we are constantly influencing and driving data driven decision making. However, data can be complex and rather dull. We all realise that one of the smart approaches to comprehend data, is to make them easily digestible using data visualization. Well designed data graphics are usually the simplest and at the same time, the most powerful way to share important yet complex information. This workshop will help you deconstruct and identify key data points, build a narrative around it using the most effective visuals.
Competency
Judgment : Make Effective Choices
Influence and Communicate: Share Information
Recommended Audience : IC at IN3 & IN4
Objective : Improve your ability to get results delivered and work in a matrix organization, while navigating difficult situations and people.
Competency :
Customer/Member Centered: Serve the Customer/Member
Execution and Results: Get Results
Recommended Audience : IC at IN 4
Objective :
- Understand the necessity of Emotional Intelligence in people management and leadership
- Understand and manage self.
- Understand people we work with and build relationships and sustain them
- Identify situations, build awareness on own style of functioning
- Communicate positively, without judgment or opinion.
- Develop a problem- solving approach through empathy, take decisions
- Generate constructive behavior and communication through role plays
Competency
Adaptability : Adapt
Recommended Audience : IC at IN 0-4
Objective : Improve your ability to get results delivered and work in a matrix organization, while navigating difficult situations and people.
Competency
Influence and Communicate: Share Information
Customer/Member Centered: Serve the Customer/Member
Recommended Audience : IC at IN3 & IN4
Objective : Find out the power of soliciting timely & constructive feedback, facing difficult conversations and handling conflict situations through heightened emotional intelligence.
Competency
Influence and Communicate: Share Information
Execution and Results: Get Results
Recommended Audience : IC at IN 0-4
Objective : Learn the key to a successful presentation which helps the audience understand complex information and engages them, builds alignment and drives outcomes.
Competency
Customer/Member Centered: Serve the Customer/Member
Influence and Communicate: Share Information
Recommended Audience : IC at IN3 & IN4
Objective : Learn more about process, tools & techniques to navigate change and achieve desired business outcomes. Being resilient and open minded helps in achieving great outcomes.
Competency
Adaptability : Adapt
Execution and Results: Get Results
Recommended Audience : IC at IN3 & IN4
Objective : Learn the art to have an open, positive and curious mindset towards dealing with problems and to develop key skills that help arrive at solutions. This session focusses on both attitudinal shifts and equipping learners with the desired tools and techniques to resolve problems by following a process based approach. It will help to examine and minimize unconscious bias that impacts their ability to make right choices/decisions while solving problems.
Competency
Adaptability : Adapt
Customer/Member Centered: Serve the Customer/Member
Recommended Audience : IC at IN 0-2
Objective : A bias training workshop that aims to help people recognize and combat bias at work. It involves both discussing personal reactions to situations and exploring research-based solutions to address them.
Competency
Judgment : Make Effective Choices
Recommended Audience : All Associates
Objective : This workshop will help you have a better understanding of the ways of working with a remote team and building awareness of the cultural nuances while partnering with counterparts in US offices.
Competency
Adaptability : Adapt
Recommended Audience : IC at IN 0-4
For any questions regarding this calendar, please reach out to GTS L&OD or Pavithra Azhagarraja.
For any technical training requests, please reach out to GTS Tech Trainings.
