Premier, Contribution, Saver, and eComm PPO plans
Grand Rounds Health makes it easy to connect with a doctor who’s nearby, in-network, and has the best skills, experience, and quality ratings for your needs. Plus, they offer one-on-one guidance, will explain your diagnosis, and can even book your appointments.
- Get the app from your app store or call 800-941-1384.
- go.grandrounds.com/walmart
Local plans
The plans below have their own directory of network doctors:
- Memorial Hermann Local Plan provider directory
- Ochsner Local Plan provider directory
- Mercy Local Plan provider directory (all four plans)
- UnityPoint Local Plan provider directory
Central Florida, Dallas/Fort Worth, northwest Arkansas
- In these areas you’ll find network doctors with the Provider Guide website instead of Grand Rounds Health. Care from an out-of-network provider is not covered except in an emergency, so expect to pay more.
Our four medical plan administrators keep our plans running smoothly nationwide, and their health care advisors can help you with claims, customer service, and pre-authorization for some services. Your plan administrator is based on your location and can be found on the back of your plan ID card.
Premier, Contribution, Saver, eComm PPO plans
- Aetna: 855-548-2387
Monday–Friday, 6 a.m.–10 p.m.; Saturday, 6 a.m.–3 p.m. Central Time - BlueAdvantage Administrators of Arkansas: 866-823-3790
Monday–Friday, 7:30 a.m.–6 p.m. Central Time - HealthSCOPE Benefits: 800-804-1272
Monday–Friday, 7:30 a.m.–6 p.m. Central Time - UnitedHealthcare: 888-285-9255
Monday–Friday, 7 a.m.–10 p.m.; Saturday, 7 a.m.–4 p.m. Central Time
Local plans
- Aetna (Banner Local Plan): 855-548-2387
- HealthSCOPE Benefits (all other local plans): 800-804-1272
Minnesota, Colorado, Wisconsin
- If you have access to a Personal Online Doctor and your administrator is HealthSCOPE Benefits: 800-804-1272
- If you’re in this area and Aetna is your administrator: 833-554-1544
- All other areas: HealthSCOPE Benefits: 877-385-8786
HMO plans
Contact your HMO for help and information.
In some locations, you can access alternate networks that offer special areas of expertise and/or discounts.
- BlueAdvantage Administrators of Arkansas: If you have access to an alternate or featured network, you must get care within this network to receive network benefits. Services from other providers, even within the larger BlueAdvantage network, will be treated as out-of-network and will likely cost you more.
Our vision and dental plans have their own networks:
Talk to the experts
From our in-house People Services team to the benefits experts who help run our plans, you’ll find answers to your questions here.
| For questions about: | Contact: |
| Accident and critical illness insurance | Allstate Benefits: 800-514-9525 |
| Centers of Excellence | Contigo Health: 877-230-7037 (heart surgery, hip & knee replacement, spine surgery, weight loss surgery) HealthSCOPE Benefits: 479-621-2830 or 800-804-1272 (cancer and transplants) |
| Dental plan | Delta Dental: 800-462-5410 |
| Eligibility, enrollment, and benefits help | People Services: 800-421-1362 |
| Finding a network provider | Grand Rounds Health: 800-941-1384 (For eComm PPO, contact plan administrator) |
| HealthCompare | 877-260-1824 |
| Health Savings Account (HSA) | HealthEquity: 866-296-2860 |
| HMO plans | Contact your specific HMO. For help, ask your local People Partner. |
| Life, accidental death and dismemberment, and business travel accident insurance | Prudential: 877-740-2116 |
| Long-term disability plan, truck driver long-term disability plan | Sedgwick or Lincoln: 800-492-5678 |
| Pharmacy benefits | OptumRx: 844-705-7493 |
| Resources for Living® | 800-825-3555 (24/7) |
| Short-term disability plan | Sedgwick: 800-492-5678 |
| Vision plan | VSP: 866-240-8390 |
| Walmart 401(k) Plan | Merrill: 888-968-4015 |
Need help?
Call People Services at What's changing for 2021?
Walmart plans
- Emory Local Plan
Contact HealthSCOPE Benefits: 800-804-1272
Find a doctor: Emory Local Plan provider directory - Mercy Oklahoma Local Plan
Contact HealthSCOPE Benefits: 800-804-1272
Find a doctor: Mercy Local Plan provider directory - Mercy St. Louis Local Plan
Contact HealthSCOPE Benefits: 800-804-1272
Find a doctor: Mercy Local Plan provider directory - St. Luke’s Local Plan
Contact Aetna: 855-548-2387
Find a doctor: Grand Rounds Health app or 800-941-1384 - Select Local Plan
Contact Aetna: 855-548-2387
Find a doctor: Grand Rounds Health app or 800-941-1384
HMO plans: Contact your specific HMO, or ask your local People Partner.
- Blue Care Network HMO (Michigan)
- Independent Health (New York)
- UPMC HMO (Pennsylvania)
Otherwise, all the details on this page apply to your current options and show the most up-to-date information available
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