Premier, Contribution, Saver, and eComm PPO plans

Grand Rounds makes it easy to connect with a doctor who’s nearby, in-network, and has the best skills, experience, and quality ratings for your needs. Plus, they offer one-on-one guidance, will explain your diagnosis, and can even book your appointments.

• Get the app from your app store or call 800-941-1384.
• grandrounds.com/walmart

Local plans

The plans below have their own directory of network doctors:

• Memorial Hermann Local Plan provider directory
• Ochsner Local Plan provider directory
• Mercy Local Plan provider directory (all four plans)
• UnityPoint Local Plan provider directory

Central Florida, Dallas/Fort Worth, northwest Arkansas

• In these areas you’ll find network doctors with the Provider Guide website instead of Grand Rounds. Care from an out-of-network provider is not covered except in an emergency, so expect to pay more.

Our four medical plan administrators keep our plans running smoothly nationwide, and their health care advisors can help you with claims, customer service, and preauthorization for some services. Your plan administrator is based on your location and can be found on the back of your plan ID card.

Premier, Contribution, Saver, eComm PPO plans

• Aetna: 855-548-2387
  Monday–Friday, 6 a.m.–10 p.m.; Saturday, 6 a.m.–3 p.m. Central Time
• BlueAdvantage Administrators of Arkansas: 866-823-3790
  Monday–Friday, 7:30 a.m.–6 p.m. Central Time
• HealthSCOPE Benefits: 800-804-1272
  Monday–Friday, 7:30 a.m.–6 p.m. Central Time
• UnitedHealthcare: 888-285-9255
  Monday–Friday, 7 a.m.–10 p.m.; Saturday, 7 a.m.–4 p.m. Central Time

Local plans

• Aetna (Banner Local Plan): 855-548-2387
• HealthSCOPE Benefits (all other local plans): 800-804-1272

Minnesota, Colorado, Wisconsin

• If you have access to a Personal Online Physician: HealthSCOPE Benefits: 800-804-1272
• All other areas: HealthSCOPE Benefits: 877-385-8786

HMO plans

Contact your HMO for help and information.

In some locations, you can access alternate networks that offer special areas of expertise and/or discounts.

• BlueAdvantage Administrators of Arkansas: If you have access to an alternate or featured network, you must get care within this network to receive network benefits. Services from other providers, even within the larger BlueAdvantage network, will be treated as out-of-network and will likely cost you more.
• UnitedHealthcare: You may also have access to Harvard Pilgrim, an alternate network.