Usually, you can plan your time away, but sometimes you can’t. That’s why you’ve got two kinds of PTO.
Regular PTO is good for just about anything, anytime—as long as you make a request and get approval before you take off.
Protected PTO is intended for when you’re out sick, need to care for family, or something else comes up that keeps you away, from car trouble to any other reason. Even if you use it at the last minute, it’ll protect you when having an unplanned absence.
What if I have a chronic or long-term medical condition and don’t earn enough Protected PTO to cover all my absences?
If you have a chronic or long-term medical condition, or are caring for a family member with such a condition, you should request an Intermittent Leave of Absence (ILOA) through mySedgwick or by calling Sedgwick at 1-800-492-5678. If your leave is approved, you will not receive occurrences for absences which are covered by the approved ILOA, even if you don’t use Protected PTO to be paid for them. If you are missing work due to your own medical condition and are not eligible for an intermittent leave, or have used up all of your ILOA time, you may qualify for leave as an accommodation, which you can request by calling 1-855-489-1600.