World-class treatment for serious conditions
If you’re facing something big, like major surgery or cancer, you want the very best treatment. Walmart’s Centers of Excellence (COE) program gives you access to some of the best specialists and hospitals in the country, often at zero cost.

Top-quality care when you need it most.

100percent-covered

100% covered
 

Treatment and travel are fully
covered for all eligible conditions
except weight loss surgery.

The-best-care

The best care

Expert care can help you get the
right treatment, avoid unnecessary
surgery, and get back to your life
and work sooner.

Live-better

Live better

Getting great care helps you live a
better, longer, more productive life.
And that’s good for all of us.

See how Centers of Excellence is changing associates’ lives
  • Heart surgery: Watch Edna’s inspiring story and learn more about our Centers of Excellence program.
  • Joint replacement: coming soon
Where are they?

Walmart has partnered with some of the best health centers across the country to make sure you get the best possible care:

  • Cleveland Clinic, in Cleveland, Ohio, for cardiac surgery
  • Emory, in Atlanta Georgia, for spine surgery and hip and knee replacements
  • Geisinger Medical Center, in Danville, Pennsylvania, for weight loss surgery, spine surgery, and heart surgery
  • Johns Hopkins Hospital, in Baltimore, Maryland, for joint replacement surgery
  • Mayo Clinic, in Minnesota, Florida, and Arizona, for transplants, spine surgery, and cancer care
  • Mercy Springfield, in Springfield, Missouri, for spine surgery, and hip and knee replacements
  • Ochsner, in New Orleans, Louisiana, for hip and knee replacements
  • University Hospital, in Cleveland, Ohio, for hip and knee replacements
  • Virginia Mason Medical Center, in Seattle, Washington, for heart surgery, spine surgery, and hip and knee replacements
What’s covered?
  • Certain heart surgeries
  • Weight loss surgery (75%, see details)
  • Spine surgery
  • Breast, lung, colorectal, prostate, blood cancer
  • Hip and knee replacements
  • Organ and tissue transplants
Program details

If your condition qualifies, your plan pays 100% for most conditions and even covers travel and lodging for you and a companion. You must be enrolled in a Walmart medical plan to use this benefit.


Transplants and weight loss surgery have a one-year waiting period from your date of hire before benefits are available.
 

Spine surgeries, weight loss surgeries, and transplant care are covered only at specific hospitals. Hip and knee replacements not performed at a COE are considered out-of-network and will only be covered at 50% after you meet your out-of-network deductible, if your medical plan option includes out-of-network coverage. 
 

Weight loss surgeries are covered at the regular benefit level of 75% after you meet your annual deductible, and no travel benefits are provided.
 

If you’re enrolled in the Saver Plan, you need to meet your annual deductible first. Travel benefits are also provided for certain COE services.

How can you get into the program?
If you think the Centers of Excellence could help you, call your health care advisor. You’ll find the number on the back of your plan ID card.

More resources

Need help?

Resources For Living 800-421-1362
See the 2020 Associate Benefits Book for additional information about your benefits and eligibility. This document will control in the event of any conflict.