Frequently asked questions about enrollment and eligibility.
Your People Partner and facility leadership are great resources for you. You can also chat with a People Services Representative at One.Walmart.com/BenefitsChat or by calling 800-421-1362.
- Monday–Friday: 7:30 a.m.–6 p.m. Central
- Saturday: 9 a.m.–1 p.m. Central
Associate Eligibility
After further review, we have determined we will not continue with this dependent eligibility verification process at this time. We believe the strains of COVID have made it too challenging for our associates to gather the necessary documentation and we don’t want to remove dependents who are actually eligible.
If the dependent became ineligible due to a valid family status change event in the last 60 days, please visit One.Walmart.com/Enroll. Select Family Status Change and complete the Online Enrollment session.
If the dependent was never eligible or became ineligible more than 60 days ago, please contact People Services at 800-421-1362.
| Eligible dependent | Associate eligibility | Eligibility requirements |
|---|---|---|
| Spouse (same or opposite gender) | Full-time associates may cover their spouse.
Eligible part‑time hourly associates, temporary associates, and part‑time truck drivers may not cover their spouse. |
Legally married spouse of associates may be covered, if not legally separated |
| Domestic partner (same or opposite gender) | Full-time associates may cover their domestic partner.
Eligible part‑time hourly associates, temporary associates, and part‑time truck drivers may not cover their domestic partner. |
Domestic partners of associates are eligible for Walmart benefits, if all of these requirements are met:
|
| Children, stepchildren, foster children | Full-time associates may cover their dependent children through the end of the month of the child turning 26.
Eligible part‑time hourly associates, temporary associates, and part‑time truck drivers may cover their eligible dependent children |
We understand families take many forms. Associates may cover:
|
We understand families take many forms. The law requires Walmart to define who is and is not eligible in a written Plan document, and we must follow the terms of the Plan document carefully to make benefits available to our associates in a legally compliant manner.
If you are looking for health insurance coverage options for family members who are not eligible for Walmart’s benefits, please reach out to HealthCompare for resources at 877-260-1824.
If the ex-spouse/partner became ineligible due to a valid family status change event in the last 60 days, please visit One.Walmart.com/Enroll. Select Family Status Change and complete the Online Enrollment session.
If the ex-spouse/partner was never eligible or became ineligible more than 60 days ago, please contact People Services at 800-421-1362.
No, you’ll not have to pay Walmart for covering dependents who were not eligible.
If the ex-partner’s children became ineligible due to a valid family status change event in the last 60 days, please visit One.Walmart.com/Enroll. Select Family Status Change and complete the Online Enrollment session.
If the ex-partner’s children were never eligible or became ineligible more than 60 days ago, please contact People Services at 800-421-1362.
We have several resources to help you with your eligibility questions:
- Associate Benefits Book – this is a helpful guide containing all the eligibility details.
- HR People Partner – reach out to your local HR person with your questions
- People Services – our People Services team is happy to walk you through eligibility information and answer your questions. Call them at 800-421-1362.
