2025 Annual Enrollment FAQ

Annual Enrollment is a yearly event when all eligible associates can sign up for medical plans and other benefits, make changes to their current benefits, and explore many more tools and programs to help ​​​them ​live better.

Annual Enrollment starts Saturday, Oct. 12, 2024, and ends at 11:59 p.m. (Central Time) on Friday, Nov. 8, 2024.

Go to your personalized Benefits Guide at One.Walmart.com/AE starting Oct. 12. You can learn what’s new for your location, see if your plans are changing next year, check the benefits you’re already enrolled in, and see everything else you can enroll in. Plus, you’ll find more tools for living better that don’t require enrollment.

Once you’ve reviewed your Benefits Guide, just choose any of the ​​​gold ​“Enroll now” or “Click here to get started” ​buttons to go to Online Enrollment. You can also go straight to One.Walmart.com/Enroll.

Annual Enrollment is optional for all associates. But if you’re in a location where your current medical plan will no longer be available in 2025, you should complete an enrollment session to make sure you get the medical plan you want.​ If you don’t make another choice, you’ll be enrolled in the Premier Plan at your current coverage tier (such as associate-only​​ or family​​). ​​​​​​​​​​To see if you’re in one of these areas, and to learn more about everything that’s available, see your personalized Benefits Guide at One.Walmart.com/AE.

Even if you’re not affected by a plan change, Annual Enrollment is still a great time to look at your current benefits, think about any changes you might want to make​, make sure your beneficiaries are up to date​,​ and learn about all the ways you can live better in 2025.

Most areas won’t see any major changes for 2025. But there are some changes in limited areas, and we’re expanding some​ health care and mental health​​​​​ programs nationwide. You can see what affects you and learn more on your Benefits Guide at One.Walmart.com/AE.

  • Same coverage, now nationwide​.  ​​All locations will now get​​​ ​the same level of coverage when you see any health care provider in your plan’s network with the Premier, Contribution, and Saver plans​​​. Some areas that had no out-of-network coverage will begin to cover non-network providers.

  • Find a quality provider. Next year ​an updated provider directory will include transparent ratings based on provider​ ​​history of proper ​​care procedures and ​​better ​​patient outcomes​​​ Learn more at One.Walmart.com/QualityProviders.​

  • Expanded coverage for c​​​ancer and heart surgery​. Most cancers will now qualify for a diagnosis and treatment review to see if you could benefit from an onsite visit to Mayo Clinic​​​​. And ​​​all eligible non-emergency ​​​heart ​surgeries​ will now be eligible for a medical record review, with a possible onsite visit at Cleveland Clinic​​​​​​​.​ Learn more at One.Walmart.com/COE.​

  • Physical therapy at no cost to you. Feel better quicker with virtual physical ​​​therapy and​ get a $0 copay​ with most medical plans​ starting Jan. 1, 2025. It’s part of our commitment to giving access to great care, anywhere.​ Participants enrolled in the Saver Plan will have to meet their deductible first. Learn more at One.Walmart.com/OmadaHealth.​

  • More help when you need it. In 2025, ​if you​​’​​​​re enrolled in most medical plans ​​​you may receive a call from AiRCare offering ​personalized​ support for your​ ​​overall​​ ​​​​well-being​. ​They can also connect you to the Walmart benefits and/or community programs that can help support your well-being. Learn more at One.Walmart.com/AiRCare.​​​

  • Medical plan ​​​​​third-party​​ ​administrators. In some areas, the Walmart medical plans will have a new ​​​​​third-party​​ ​administrator. This means the list of network ​​​providers ​may change along with who processes claims.​ ​See below for more​​ information​​.​ ​​​​

  • Hit your savings goals faster with ONE@Work​. ​You’ve got bills, but you also have goals. ​​​Use ONE@Work to automatically save part of your paycheck and earn interest on your savings when you bank through One Cash*. See how it works at ​​​​​​​​​​​​​​​One.Walmart.com/ONEAtWorkSave.​​​​​​​

    ​​​*One is a financial technology company, not a bank. Banking services provided by Coastal Community Bank, Member FDIC.​​


  • HMO plans going away. In some areas, the Geisinger HMO plans will no longer be available in 2025. If you’re enrolled in one of these plans, you’ll be automatically enrolled in the Premier Plan and pay les​s per pay​​ period​​​​, unless you​​​ make another choice. See below for more.

​​We regularly review all our medical plan offerings regularly to make sure they’re meeting our high standards while delivering care at a cost that’s appropriate for Walmart and our associates. As a result of a recent review​, we’ve decided to​​​​ discontinue four Geisinger HMO plans for 2025​​.

​​​The lineup of plans you can choose from depends on your work location. All areas have access to the Premier Plan, and some offer other plans as well. If you choose the Premier ​​​​Plan,​​ you’ll get simple copays for doctor visits like you do now​​,​​ ​​​​but it’ll cost you less ​than ​​what you pay​​ per ​​​​pay period ​​​​today​​.​​

​​​If you don’t choose a new plan, or if you don’t complete an enrollment session, you’ll automatically be enrolled in the Premier Plan, our most popular option, at your current coverage tier (such as associate-only).​

The list of in-network doctors and other providers will change when you change plans. However, most providers are in-network in​ more than one network, and many of the providers in your Geisinger plan are also in-network for our national plans like the Premier Plan. You can see the providers in your ​new network at IncludedHealth.com/Walmart.

Walmart works with three major ​​​​​third-party​​ administrators ​​​​—​​​​Blue Advantage​​ Administrators of Arkansas​​, Aetna, and UMR​​—​​​​ to help us ​​administer​​​​ our national medical plans like the Premier Plan. A key role of​ these administrators is maintaining networks of doctors and other ​providers at a competitive cost. We review and analyze these networks regularly to ​​​​make sure ​​we’re providing access to enough providers across all specialties so our associates have a choice of ​​​​​​​​providers ​​at a competitive cost​​, no matter where they live and work. ​

​​​Not if you switch among the Premier, Contribution, and Saver plans. Each facility has a single administrator assigned to it for all these plans. ​​​​So,​​ if the administrator in your area is changing there’s no way to keep your current one. However, if you have an HMO plan available where you work, that plan will have a different administrator and a different network of providers.​​​​​​​​

​​​The list of in-network doctors and other providers may​​ change ​​​​if ​​your administrator does. However, most providers are in-network i​n more than one network, and many of the ​​​​providers​​ in your current network ​​​​may ​​also be in the new one. You can see who’s in your new network at IncludedHealth.com/Walmart.​​

​​​The PPO Plan has been closed to new enrollment​​ and is only available to associates who have previously enrolled in the plan​​. ​​​​Because our systems ​​​​show plans that are available​​ at the facility level, not for each individual, ​​​​Compare Plans​​​​ still shows that plan as available for your location.​​

​​​Our ​​b​​​​enefits team regularly reviews the plans and programs we offer to ​​​​make sure​​ associates have equitable access to ​​plans that ​​support their health and well-being. As a result of one of these reviews, we determined that the PPO medical plan option would ​​no longer be available ​​​​to new participants, and there will be no exceptions to this decision. ​​

​​​Providing all associates equitable access to medical plans that support their health and well-being is a part of Walmart’s mission to help associates save money and live better. By sunsetting the PPO Plan, associates will have the same Walmart medical plan options offered nationwide.​​

​​Right now, nothing. You’ll keep your plan with no changes through 2025 as long as you remain at the same location. However, ​the plan will be discontinued ​​​on Jan. 1, 2026. Annual Enrollment is a good opportunity to look ahead and check out your other medical plan options.

​​​If you currently are in the PPO Plan, you can keep it if you transfer to another facility that also has the PPO Plan available. If you move to a facility that doesn’t offer the PPO ​​​​Plan,​​ you’ll have to choose a new plan from the options available there.​​

We're holding cost increases to a minimum again for 2025. ​​Medical plan costs will go up for both Walmart and associates. ​​​​​Your cost for dental and vision coverage will stay the same, and your cost for optional short-term disability coverage will go down. Go to One.Walmart.com/AE to see how your plan’s costs are changing and to compare your options.

Starting Oct. 12, you’ll see your 2025 cost per pay period on your personalized Benefits Guide at One.Walmart.com/AE.You’ll also see your current and new costs when you enroll. Plus, you can always compare costs for all available plans at One.Walmart.com/ComparePlans.

Go to your personalized Benefits Guide at One.Walmart.com/AE to see if anything has changed with your plan or network. In some areas your plan's ​​​​​third-party​​ ​administrator may have changed, which means different ​​​providers ​may be in-network. Annual Enrollment is also a great opportunity to explore other benefits and programs to help you live better.

In almost all cases, associates who are happy with their current benefits will automatically keep them in 2025. In some locations, the Geisinger HMO plans will no longer be available. If you're in one of these ​​​plans,​ you'll be notified in your Benefits Guide at One.Walmart.com/AE. You'll be automatically enrolled in our most popular option, the Premier Plan, unless you make another choice.

All US associates on US Payroll are eligible for ONE@Work except for executives and truck drivers.

Due to the unique way truck drivers are paid, ONE@Work is not currently available to them. We are actively looking to make this benefit available in the future.

If you became eligible for the first time recently but haven't enrolled yet, you may have an opportunity to sign up for the rest of 2024 and for 2025 at the same time. You’ll need to complete two enrollment sessions back-to-back. If you didn't enroll for 2024 and the deadline has passed, you can still sign up for your 2025 benefits. And if you did enroll but want to make changes​ for 2025​, now’s the time to do it. For more instructions on how to enroll for both years, check your Benefits Guide at One.Walmart.com/AE.

Yes, as long as you complete another enrollment session before the end of the last day of Annual Enrollment. You can log in to the Online Enrollment tool and make changes as many times as you like while Annual Enrollment is open. But the choices you’ve entered as of 11:59 p.m. (Central Time) on Friday, Nov. 8, 2024, will be final.

Most associates won’t be able to enroll again until this time next year. But if you have an “election change event” like getting married or having a baby, you’ll get another chance to change your benefits choices. Keep in mind that there are some benefits you can change at any time, like optional life insurance and 401(k). Learn more at One.Walmart.com/BenefitsBook.

Your personalized Benefits Guide at One.Walmart.com/AE will show you all the benefits you’re eligible to enroll in. You can also learn more about eligibility at One.Walmart.com/BenefitsBook.

If something happens to you, many plans include cash payments to your loved ones; these people are your beneficiaries. You should keep your beneficiaries up to date so these benefits can be paid according to your wishes. Annual Enrollment is a great time to take care of that. To see your beneficiaries and make any updates, go to One.Walmart.com/Beneficiary.​​​

​​​As an associate, the health benefits available to you represent a significant component of your compensation package. They also provide important protection for you and your family in the case of illness or injury. Your plan offers a series of health coverage options. Choosing a health coverage option is an important decision. To help you make an informed choice, your plan makes available a Summary of Benefits and Coverage (SBC), which summarizes important information about any health coverage option in a standard format, to help you compare options. The SBC is available on One.Walmart.com/Health. A paper copy is also available, free of charge, by calling 800-421-1362.​​


​​​These materials do not create an express or implied contract of employment or any other contractual commitment. Walmart may modify benefits offered to associates or change associate contributions for elected benefits at its sole discretion without notice, at any time, consistent with applicable law. All benefits are subject to the terms and conditions of controlling documents which will control in the event of a conflict. See the Associate Benefits Book for specific details.​​

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