2024 Annual Enrollment FAQ

Annual Enrollment is a yearly event when all eligible U.S. associates can sign up for medical plans and other benefits, make changes to their current benefits, and learn about the many other great programs that fit their lives today.

Annual Enrollment starts Saturday, Oct. 14, 2023, and ends at 11:59 p.m. (Central Time) on Friday, Nov. 10, 2023.

Go to your personalized Benefits Guide at One.Walmart.com/AE starting Oct. 14. You can learn what’s new for next year, check any benefits you’re already enrolled in, and see all the other programs available to you.

Once you’ve reviewed your Benefits Guide, just choose any of the gold buttons to go to Online Enrollment. You can also go straight to One.Walmart.com/Enroll.

For almost all associates, Annual Enrollment is optional, but it’s still a good idea to look at your current benefits, think about any changes you might want to make, and learn about all the ways you can live better in 2024. In a few locations associates must complete an enrollment session to ensure they get the medical plan they want for 2024. To see if this applies to you, and to learn more about all things Annual Enrollment, see your personalized Benefits Guide at One.Walmart.com/AE.

There aren't any major changes for 2024, but we are expanding some popular programs to help more people in more places live better:

  • Expanded virtual care benefits: Getting to a healthier you is easier with your virtual care benefits. You’ll have access to a primary care doctor you can see online, and they can handle your family’s everyday health needs. You’ll also have virtual care options for mental health, physical therapy, and digestive health. And in 2024, we’re making lab work more convenient, with the option to do some basic lab work from the comfort of your home. Many of these online services are available at no cost to you with the Premier, Contribution, Saver, or any Local Plan.

    For 2024, we’re expanding these programs to cover every state but Hawaii. If you're already enrolled in one of the plans above, you can access these programs starting Oct. 14, 2023. Otherwise they're available starting Jan. 1, 2024 if you enroll in an eligible plan. Learn more at One.Walmart.com/VirtualCare.

  • Expanded AiRCare program: Associates enrolled in most Walmart medical plans may receive a call directly from AiRCare to provide personalized mental health services and emotional support.

    We expanded this program in May 2023 to cover more associates and their family members. It’s now available in: AL, AR, AZ, CO, FL, GA, IA, ID, IL, IN, KS, KY, LA, MO, MS, NC, ND, NE, NM, NV, OH, OK, PA, SC, TN, TX, UT, VA, and WV. To learn more, visit One.Walmart.com/AirCare.

  • Expanded doula coverage: Expectant families need all the support they can get. That’s why we’re expanding coverage of doula services to cover every state but Hawaii. This coverage is available to associates and their family members enrolled in most medical plans starting Nov. 1, 2023. You’ll find details at One.Walmart.com/LifeWithBaby.

  • Medical plan administrators: The medical plan administrator is changing in a few areas. This means the list of network doctors may change as well as the company that processes claims. Affected areas include parts of Colorado, Tennessee, and Wisconsin, plus a few facilities in Florida and Illinois. Look out for more details, including new plan ID cards, directly from the new administrator. You can see if you’re affected in your Benefits Guide at One.Walmart.com/AE.

It’s care you can access when and where you need it. Virtual doctor visits through Doctor On Demand by Included Health, app-based physical therapy through Omada, counseling sessions through Lyra, digestive health support through GIThrive, and online wellness tools are just a few examples of the types of virtual care benefits Walmart offers.

We're holding your cost increases to a minimum; dental and vision will not increase, while medical plan costs will increase for both Walmart and associates. If you’re enrolled in an HMO plan from Geisinger, Kaiser of Colorado, or Kaiser California, your biweekly cost may increase more significantly. Go to One.Walmart.com/AE to see how your plan’s costs are changing and to compare all medical plan options for 2024.

Starting Oct. 14, you’ll see your 2024 cost per pay period on your Benefits Guide at One.Walmart.com/AE. You’ll also see your current and new costs when you enroll. Plus, you can always compare costs for all available plans at One.Walmart.com/ComparePlans.

In almost all cases, associates who are happy with their current benefits will automatically keep them in 2024. In just a few locations some associates' plans will no longer be available. If you're in one of these plans, you'll be notified when you visit your Benefits Guide at One.Walmart.com/AE, and unless you make changes, you'll be automatically enrolled in our most popular option, the Premier Plan.

If you became eligible for benefits recently but haven't enrolled yet, you may have an opportunity to sign up for the rest of 2023 and for 2024 at the same time by completing two enrollment sessions back-to-back. If you didn't enroll for 2023 and the deadline has passed, you can still sign up for your 2024 benefits. And if you did enroll but want to make changes, now’s the time to do it. For more details, check your Benefits Guide at One.Walmart.com/AE.

Yes, as long as you complete another enrollment sesssion before the end of the last day of Annual Enrollment. You can log in to the Online Enrollment tool and make changes as many times as you like while Annual Enrollment is open. But the choices you’ve entered as of 11:59 p.m. (Central Time) on Friday, Nov. 10, 2023, will be final.

Most associates won’t be able to enroll again until this time next year. But if you have an election change event like getting married or having a baby, you’ll get another chance to change your elections. Keep in mind that there are some benefits you can change at any time, like optional life insurance and 401(k). Learn more at One.Walmart.com/BenefitsBook.

Your Benefits Guide at One.Walmart.com/AE will show you all the benefits you’re eligible to enroll in. You can also learn more about eligibility at One.Walmart.com/BenefitsBook.

Go to your personalized Benefits Guide at One.Walmart.com/AE to see if anything has changed with your plan or network. In some areas your plan's administrator may have changed, which means different doctors may be in-network. Annual Enrollment is also a great opportunity to explore other benefits and programs to help you live better. 

Maintenance medications, like those used to treat high blood pressure and diabetes, will need to be filled at a Walmart or Sam’s Club pharmacy, or through Walmart Home Delivery. Specialty medications will only be available through Walmart Specialty Pharmacy. Learn more at One.Walmart.com/Pharmacy.


If your medications are not available at Walmart/Sam's Club retail pharmacy, Walmart Home Delivery pharmacy or Walmart Specialty pharmacy, you can use another OptumRx network pharmacy for your prescription. Call OptumRx at (844) 705-7493 to get details.

If something happens to you, many plans include cash payments to the people you've designated as your beneficiaries. You should keep your beneficiaries up to date so these benefits can be paid according to your wishes. Annual Enrollment is a great time to take care of that. To see your beneficiaries and make any updates, go to One.Walmart.com/Beneficiary.

Availability of Summary of Health Information

As an associate, the health benefits available to you represent a significant component of your compensation package. They also provide important protection for you and your family in the case of illness or injury. Your plan offers a series of health coverage options. Choosing a health coverage option is an important decision. To help you make an informed choice, your plan makes available a Summary of Benefits and Coverage (SBC), which summarizes important information about any health coverage option in a standard format, to help you compare options. The SBC is available on One.Walmart.com/Health. A paper copy is also available, free of charge, by calling 800-421-1362.


These materials do not create an express or implied contract of employment or any other contractual commitment. Employment with Walmart is on an at-will basis, which means that either Walmart or the associate is free to terminate the employment relationship at any time for any or no reason, consistent with applicable law. Walmart may modify benefits offered to associates or change associate contributions for elected benefits at its sole discretion without notice, at any time, consistent with applicable law. All benefits are subject to the terms and conditions of controlling documents which will control in the event of a conflict. See the Associate Benefits Book for specific details.

#f2f2f2