A doctor’s office that feels like home because it is.
Video chat with a doctor 24/7 — now at no cost because of COVID-19.

Video chat with a doctor anytime, anywhere with Doctor On Demand. And because of COVID-19, we’re waiving the copay so it won’t cost you a thing when you’re enrolled in most Walmart medical plans.

Talk to a doctor anytime, anywhere.


Save time and money

U.S.-based, board-certified doctors can
diagnose and treat common conditions through
video chat with no cost to you.  


Talk it out

Licensed psychologists and
psychiatrists are also available to help
with depression, anxiety, or other
behavioral health issues. 


Check your options

Access and cost will depend on your
medical plan. See below for your
options—even if you’re not enrolled.    

How does it work?

Video chat visits are like regular doctor appointments or therapy sessions, but more convenient and less expensive. To get started, just download the iOS app or Android app, or visit DoctorOnDemand.com/Walmart.


Within minutes, you’ll be connected face-to-face with a doctor, or set an appointment within a few days with a behavioral health professional. Doctor On Demand’s team of providers can answer your questions, diagnose and treat your issues, and even prescribe medications.

What can they treat?
  • Sinus infections
  • Cold & Flu
  • UTIs
  • Skin conditions (acne, rashes and more)
  • Migraines
  • Allergies
  • Nausea and vomiting
  • High blood pressure
  • High cholesterol
  • Anxiety or depression and more…

For a complete list of what Doctor On Demand covers, visit https://doctorondemand.com/what-we-treat-all

What can’t they do?

Doctor On Demand cannot be used for a life-threatening emergency. It’s also not intended to replace your annual, in-person visit with a primary care physician. Depending on your condition, the doctor may ask you to see a physician in person. Doctor On Demand can’t prescribe DEA-controlled substances.

Premier Plan, Contribution Plan, Saver, and Local Plans

If you’re enrolled in one of these plans, there’s no cost to you for any Doctor On Demand visit because of COVID-19. Also, you may be able to have a video visit with your regular doctor as well. Ask your doctor or call your health care advisor to learn more.

eComm PPO Plan

Get easy access to a board-certified physician online or by phone with Teladoc. It’s $15 for a medical visit and $25 for behavioral health. Get the Teladoc app, visit Teladoc.com, or call 855-835-2362.

HMO Plans

Video doctor visits are typically part of your regular coverage. To learn about yours, ask your People Partner or check your plan’s website.

Not enrolled in a Walmart medical plan?

You can get on-demand, text-based primary care for just $20 for three months plus $1 per visit with 98point6. Doctors are available 24/7 for advice, diagnosis, and treatment. To get started, go to the Sam's Club website.


All associates and their families can also use Doctor On Demand at regular rates: $75 for a medical visit, $79/$119 for a 25- or 50-minute psychology consultation, and $229/$99 for a 45- or 15-minute session with a psychiatrist.

More options

Special program for Colorado, Minnesota, and Wisconsin

Most associates in these states have access to an optional, expanded program where a Personal Online Doctor acts as your primary care doctor. Besides handling your everyday health needs, they can coordinate care with doctors in your network and help you manage serious or ongoing health issues. Plus, the Doctor On Demand care team is there for chronic conditions, nutritional counseling, questions, and helpful resources. Right now, there’s no cost for video doctor visits because of COVID-19.

For more information, call Doctor On Demand. The number for this special program depends on your medical plan administrator, which you’ll find on the back of your plan ID card:

Need help?

Call Doctor On Demand at 800-997-6196.

What’s changing for 2021?

We’re expanding the Personal Online Doctor program for 2021, so you may be eligible next year even if you’re not today. Otherwise there are no changes to the Doctor On Demand service for 2021, so all the details on this page apply to your current coverage.