$0 Doctor visit
See a doctor online
Doctor On Demand lets you see a doctor on your schedule, right from your computer, tablet, or phone. It’s available to most people enrolled in a Walmart medical plan.

Talk to a doctor anytime, anywhere.

Save_time_and_money

Save time and money
 

U.S.-based, board-certified doctors can
diagnose and treat common conditions
through video-chat for as low as $0 a visit.    

Talk_it_out

Talk it out
 

Licensed psychologists and
psychiatrists are also available to help
with depression, anxiety, or other
behavioral health issues. 

Check_your_options

Check your options
 

Access and cost will depend on your
medical plan. See below for your
options—even if you’re not enrolled.    

How does it work?

Video-chat visits are like regular doctor or therapy visits, but cost a lot less. To get started, just download the iOS app or Android app, or visit DoctorOnDemand.com/Walmart.

Within minutes, you’ll be connected face-to-face with a doctor, or set an appointment within a few days with a behavioral health professional. Their team of providers can answer your questions, diagnose and treat your issues, and even prescribe medications.

What can they treat?
  • Sinus infections
  • Cold & Flu
  • UTIs
  • Skin conditions (acne, rashes and more)
  • Migraines
  • Allergies
  • Nausea and vomiting
  • High blood pressure
  • High cholesterol
  • Anxiety or depression and more…

For a complete list of what Doctor On Demand covers, visit https://doctorondemand.com/what-we-treat-all

What can’t they do?

Doctor On Demand cannot be used for a life-threatening emergency. It’s also not intended to replace your annual, in-person visit with a primary care physician. Depending on your condition, the doctor may ask you to see a physician in person. Also, they can’t prescribe DEA-controlled substances.

Premier Plan, Contribution Plan, Saver, and Local Plans

If you’re enrolled in one of these plans, Doctor On Demand visits are $0.

eCommerce PPO Plan

Get easy access to a board-certified physician online or by phone with Teladoc. It’s $15 for a medical visit and $25 for behavioral health. Just get the Teladoc app, visit Teladoc.com, or call 855-835-2362.

HMO Plans

Video doctor visits are typically part of your regular coverage. To learn about yours, ask your People Partner or check your plan’s website.

Not enrolled in a Walmart medical plan?

All associates and their families can use Doctor On Demand at regular rates: $75 for a medical visit, $79/$119 for a 25- or 50-minute psychology consultation, and $229/$99 for a 45- or 15-minute session with a psychiatrist.

Other options

Special program for Colorado, Minnesota, and Wisconsin

These states have an optional, expanded program where a Personal Online Doctor acts as your primary care doctor. Besides handling your everyday health needs, they can coordinate care with doctors in your network and help you manage serious or ongoing health issues. Plus, the Doctor On Demand care team is there for chronic conditions, nutritional counseling, questions, and helpful resources. Each video visit starts at just $4.

Need help?

Call Doctor On Demand 800-997-6196
See the 2020 Associate Benefits Book for additional information about your benefits and eligibility. This document will control in the event of any conflict.