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Skip the waiting room and video chat with a doctor anytime, anywhere with Doctor On Demand. It’s quick, simple, and at no cost to you when you’re enrolled in most Walmart medical plans.

Talk to a doctor anytime, anywhere.

Save_time_and_money

Save time and money
 

U.S.-based, board-certified doctors can
diagnose and treat common conditions through video chat at no cost to you with most medical plans.

Talk_it_out

Talk it out
 

Licensed therapists and
psychiatrists are also available to help
with depression, anxiety, or other
behavioral health issues.

Check_your_options

Check your options
 

Access and cost depends on your
medical plan. See below for your
options—even if you’re not enrolled.     

How does it work?

Video chat visits with Doctor On Demand are like regular doctor appointments or therapy sessions, but more convenient and less expensive because they take place on your smartphone, tablet, or computer. To get started, just download the iOS app or Android app, or visit DoctorOnDemand.com/Walmart.

 

Within minutes, you’ll be connected face-to-face with a doctor, or set an appointment with a behavioral health professional. Doctor On Demand’s team of providers can answer your questions, diagnose and treat your issues, and even prescribe medications.

What can they treat?
  • Sinus infections
  • Cold and Flu
  • UTIs
  • Skin conditions (acne, rashes, and more)
  • Migraines
  • Allergies
  • Nausea and vomiting
  • High blood pressure
  • High cholesterol
  • Anxiety or depression and more         

For a complete list of what’s covered, visit Doctor On Demand.     

What can’t they do?

Doctor On Demand cannot be used for a life-threatening emergency. It’s also not intended to replace your annual, in-person visit with a primary care physician. Depending on your condition, the doctor may ask you to see a physician in person. Doctor On Demand can’t prescribe DEA-controlled substances.

Premier Plan, Contribution Plan, Saver, and Local Plans

If you’re enrolled in most of these plans, there’s no cost for any Doctor On Demand visit. With the Saver Plan you’ll need to pay for visits until you meet your deductible. You may also be able to have a video visit with your regular doctor as well. Ask your doctor or call your plan’s health care advisor at the number on the back of your plan ID card to learn more.

PPO Plan

Get easy access to a board-certified physician online or by phone with Teladoc. It’s $15 for a medical visit and $25 for behavioral health. Get the Teladoc app, visit Teladoc.com, or call 855-835-2362.

HMO Plans

Video doctor visits are typically part of your regular coverage. To learn about yours, ask your People Partner or check your plan’s website.

Not enrolled in a Walmart medical plan?

You can get on-demand, text-based primary care for just $20 for three months plus $1 per visit with 98point6. Doctors are available 24/7 for advice, diagnosis, and treatment. To get started, go to the Sam's Club website.

 

All associates and their families can also use Doctor On Demand at regular rates: $75 for a medical visit, $79/$119 for a 25- or 50-minute therapist consultation, and $229/$99 for a 45- or 15-minute session with a psychiatrist.

Download Doctor On Demand

More options

Special program in select states

Associates in the states shown below have access to an expanded program featuring a virtual primary care doctor

 

Besides handling your everyday health needs, they can consult with specialists about your treatment and set up sessions with psychiatrists and therapists, coordinate care with doctors in your network, and help you manage serious or ongoing health issues. Plus, there’s a whole care team of professionals for chronic conditions, nutritional counseling, questions, and helpful resources—or just to help you stay well. Best of all, video doctor visits are free.

  • Alaska
  • Alabama
  • Arizona
  • Colorado
  • Illinois
  • Indiana
  • Iowa
  • Kentucky
  • Minnesota
  • Missouri
  • North Carolina
  • South Carolina
  • Tennessee
  • Wisconsin
  • Virginia
  • West Virginia

This program is optional, so you can still see your regular primary care doctor if you have one. If you’re enrolled in an HMO plan, you can still access Doctor On Demand but you’ll have to pay the full cost. For more information, call Doctor On Demand. The number for this program depends on your medical plan administrator, which you’ll find on the back of your plan ID card:

Need help?

Call Doctor On Demand at 833-554-1544 or 877-385-8786.
See the 2022 Associate Benefits Book for more information about your benefits and eligibility. This document will control in the event of any conflict.