Mental health support simplified and personalized.

Walmart has partnered with AiRCare to offer confidential and personalized emotional and mental health support over the phone for associates and their families. If you’re enrolled in a Walmart medical plan, a licensed support clinician may reach out to you directly to help you find solutions that range from finding after-school programs to navigating a move or finding a mental health provider. Whatever your need might be, each clinician knows your Walmart benefits and how to make them work for you.

What happens when AiRCare calls?

Hear from associates just like you who’ve received support from AiRCare.


All you have to do is answer the phone.

A fresh approach

A licensed AiRCare clinician may call you

to check in and see how you’re doing.

All you have to do is answer the phone.

Personalized care

Talk to a trained, licensed emotional well-being

professional who’ll guide you toward the resources available through Walmart for you and your family.

Confidential and at no cost to you.

100% optional, completely confidential, and

at no cost for all associates in eligible states.

AiRCare is an optional benefit that provides personalized mental and emotional support for you and your family at no cost to you.

Associates and their families in these states:

  • Alabama, Arkansas, Arizona, Colorado, Florida, Georgia, Iowa, Idaho, Illinois, Indiana, Kansas, Kentucky, Louisiana, Missouri, Mississippi, North Carolina, North Dakota, Nebraska, New Mexico, Nevada, Ohio, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, and West Virginia.

A licensed support clinician from AiRCare may call you directly. During the call, they’ll introduce themselves, check in with you, and offer support to help you handle whatever challenges you may be facing. If the time they call isn’t convenient, you can let them know when to call back. If you don’t feel like waiting for a call, you can also contact AiRCare directly, even if you’re not enrolled in a Walmart medical plan. Just call 866-307-2081.

This benefit is completely optional and costs nothing to use. If you don’t find it helpful or prefer not to use the service, you can let the clinician know and they’ll note that you’re not interested. You can find more details in the FAQ.

AiRCare is there to listen, develop a plan, and point you toward the resources available through Walmart to help you live better. AiRCare asks what you’re struggling with, then works with you to find solutions. This can include help with finding after-school programs, navigating a move, connecting with mental health support, or navigating your many Walmart benefits.

Start with a call, end with a smile.
Questions? Need help now? Call 866-307-2081 or email

More resources

See the 2024 Associate Benefits Book for more information about your benefits and eligibility. It will control over any conflicting information on this page.