Welcome to Converge, Walmart Global Tech’s flagship retail tech event.
Now in its fifth edition, Converge will explore how a people-led, tech-powered approach is shaping the
future of retail.
Join a global community of technologists, entrepreneurs and industry leaders as they unpack the GenAI
and Agentic AI-driven breakthroughs transforming how we shop, sell and serve.
Why Converge?
Retail is evolving at an unprecedented pace, driven by AI-led innovations, automation and data
intelligence. But innovation isn’t just about technology, it’s about people and the experiences we
create for them. Today’s customers expect much more - frictionless journeys, hyper-personalized
choices and instant gratification.
This year at Converge, we will dive deep into how cutting edge-technologies can help meet and exceed
these expectations and connect every touchpoint across the retail value chain. From Agentic AI,
GenAI and purpose-built technology driving real-time decisions to operational intelligence creating
enterprise-wide impact, the conversations at Converge 5.0 will go beyond the conventional.
Our agenda will focus on two key forces driving retail transformation:
Experiences
Smarter monetization
Personalization and immersive commerce
Intelligent merchandising
Future of in-store shopping
The evolution of search
The future of context-aware shopping
Operations
Driving AI-first transformations
Supply chain intelligence
AI and Human collaboration
Empowering the retail ecosystem
Scaling a culture of responsible AI
Last-mile innovation and global logistics
Agenda
All sessions in Indian Standard Time (IST)
Main Track
8 a.m. onward
Registration + Experience zone
9:45 to 9:55 a.m.
Culture opening session
9:55 to 10:00 a.m.
Curtain raiser
Balu Chaturvedula
SVP & Country Head, Walmart Global Tech
10 to 10:10 a.m.
Keynote
Suresh Kumar
Global CTO and Chief Development Officer,
Walmart
10:10 to 10:20 a.m.
Major announcements
Suresh Kumar
Global CTO and Chief Development Officer,
Walmart
10:20 to 10:40 a.m.
Panel: Agentic AI — driving AI-first business transformation
Hari Vasudev
EVP & CTO, Walmart U.S.
Sindhu Gangadharan
MD, SAP Labs India
10:45 to 11:00 a.m.
Fireside: Building scalable fintech for India's digital economy
11 to 11:10 a.m.
Break
11:10 to 11:25 a.m.
Fireside: Navigating the rise of India's
digital-first consumers
Bharath B V
Group Director, Walmart Global Tech
11:30 to 11:45 a.m.
Fireside: Scaling AI for enterprise impact —
built-to-purpose technology
11:50 a.m. to 12:10 p.m.
Panel: Transforming global supply chain with
cutting-edge technology
Nishith Rastogi
Founder and CEO, Locus.sh
Rajiv Bhuta
SVP, Walmart Global Tech
12:15 to 12:30 p.m.
Fireside: Engineering unchained — leveraging GenAI to
help developers think bigger
Sravana Karnati
EVP, Walmart Global Tech
11:05 to 11.10 a.m.
Welcome note
11:10 to 11:50 a.m.
Panel: What’s next for GCCs — rethinking value
creation in a shifting global landscape
11:50 a.m. to 12:30 p.m.
Panel: The ecosystem advantage — building with
startups, platforms & partners
12:30 p.m. to 1:30 p.m.
Lunch break/Networking
1:30 to 1:45 p.m.
Fireside: The future of AI-driven
enterprise architecture
1:50 to 2:05 p.m.
Fireside: Scaling GenAI
2:10 to 2:25 p.m.
Fireside: How to scale a culture of
responsible AI
Jerry Geisler
EVP, Walmart Global Tech
1:30 to 1:45 p.m.
Fireside: The next evolution of ad tech —
agentic AI to drive smarter monetization
1:50 to 2:05 p.m.
Fireside: Smart stores — the future of
in-store shopping
Parvez Musani
SVP, Walmart Global Tech
2:10 to 2:25 p.m.
Fireside: The future of context-aware
shopping — personalization, search and the intention economy
Vinod Bidarkoppa
CTO, Walmart Global Tech
1:30 to 2:00 p.m.
Coffee-side chat: Beyond the cart — cross-industry
blueprints for customer delight
2:00 to 2:20 p.m. M
Fireside: Gen Z 2030 — designing retail for the next
billion digital natives
2:25 to 02:35 p.m.
Closing note by Zinnov
2:30 to 3:10 p.m.
Break/Networking
3:10 to 3:30 p.m.
Fireside: Retail workforce 2.0 — humans and AI, better together
Pari Natarajan
CEO, Zinnov
Marren Wagoner
SVP, Walmart Global Tech
3:35 to 4 p.m.
Fireside: Tech-powered entrepreneurship — innovating for
tomorrow’s customer
Balu Chaturvedula
SVP & Country Head, Walmart Global Tech
4:05 to 4:20 p.m.
Sparkathon winner announcement
4:25 to 4:30 p.m.
Vote of thanks
Come, be a part of
Visit our experience zone
Walmart is transforming its retail infrastructure with tightly integrated backend systems, intelligent
supply chain, Machine Learning (ML)-powered customer insights and a gamut of advancements for enhanced
customer experiences.
Drop by our experience zone for a one-of-a-kind interactive experience of
our latest technologies powered by GenAI and Augmented Reality (AR).
Blog posts
Explore how Walmart is using technology to redefine the future of
retail.
Why solving Agent and RAG Sprawl is essential
Ever wonder what topics are top of mind for our
technologists? As part of a series we’re experimenting with, we’re sharing the trends
our teams are observing, their insights and approaches.
The Future of AI: Transformations on the Horizon
Although AI has been around for decades, in the span of just
two years, AI has enabled a dramatic shift in how we search, shop, and work. The speed
of the innovation cycle
How Walmart uses LLMs to manage its massive product catalogs
Ever wonder what topics are top of mind for our
technologists? As part of a series we’re experimenting with, we’re sharing the trends
our teams
Stay connected with us on LinkedIn
Converge in frames
Experience our flagship retail tech event through these memorable
snapshots from previous editions
About Walmart Global Tech
At Walmart Global Tech, we work at the forefront of cutting-edge technologies inspired by the vision
of
transforming retail tech. As a people-led and tech-powered organization, we drive innovations that
impact millions of lives globally. Our associates empower us with innovative solutions that power
the
world's leading retailer, driving digital solutions that keep us resilient and future-ready.
Privacy Notice
The Walmart Privacy Notice applies to personal information collected by WM Global
Technology Services India Private Limited (“WMGTS”) for and during the Converge event scheduled on August
29, 2025. Please go through the Privacy Notice to help you understand how your personal information is
collected and will be processed