This eCommerce store’s #SparkGoals include being a neighborhood store for customers who’ll never set foot inside—and delivering for every customer.
Inside Store 4177 in the Chicago suburb of Lincolnwood, Ill., you won’t find a single customer. That’s by design. The Walmart Lincolnwood Pickup Point is one of two Pickup & Delivery–only locations in the U.S., offering the convenience of online ordering, as well as curbside or at-home delivery. But associates there still make it a goal to be a part of the community.
“Lincolnwood and the surrounding area is a very diverse community, so we want to make sure we’re meeting everybody’s needs,” says Store Manager Nicole O.
Here’s how associates at the store have met their goal of making it a true neighborhood market.