All in the ‘Pharm-ily’

The process of becoming a successful leader is not mapped out step-by-step in an instruction manual. There is no guaranteed formula or strategy. Sometimes, life experiences provide the blueprint. Paul Wallace, a Pharmacy Manager at Store 2875 in Warr Acres, Oklahoma, is living proof. He paints a picture of humble beginnings when describing his childhood.

 

“I’m just an Oklahoman, born and raised. Starting out, me and my family didn’t have a whole lot,” Paul said. “I remember, the first house we ever bought, I was having to sleep on the floor.”

 

Paul’s father was a construction worker. Paul recalls working with his dad to fix up the new house. The two would paint it together after Paul came home from school.

 

“Just the hard work, I guess, was instilled in me at a young age.”

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Hard work followed Paul as he made a name for himself on his high school football team, earning him the title of team captain. Through the years, he would also go on to reach the status of black belt in the martial arts world. His first job was as a cart pusher at Walmart, 14 years ago.

 

“Cart pusher, CSM, cashier, stocker: you name it, I’ve done it. Except for the deli. I love food too much,” Paul said with a laugh.

 

Paul went on to college and eventually pharmacy school. Market Director Matt Green hired Paul as a Pharmacy Manager right after he graduated.

“People probably thought I was crazy for doing that, but it’s paid dividends,” Matt said. “I can throw 50 changes at [Paul] a day, and his response is always ‘What do you need?’ and he gets it done.”

 

This year, as a Pharmacy Manager, Paul has embraced all the challenges 2020 has presented. He helped launch a COVID-19 testing site, which he still coordinates today. He organized racial equity discussions in his market. He mentored another newly promoted manager to help improve the overall market team. To Paul, his colleagues are more than just people he works with.

“I call it a ‘pharm-ily’ because you grow up together,” Paul said. “You get to see people achieve multiple things.”

 

Paul added another achievement to his ever-growing list: The Authentic Leadership Award. It’s an award given to a superior leader each quarter within Neighborhood Markets and Health and Wellness. Whether it’s helping a customer at his pharmacy or helping a co-worker at another Walmart pharmacy, Paul is all in. All in the pharm-ily.

 

“I think a pharm-ily is a group of people where you see each other go through the hardest of times and you celebrate the best of times,” Paul said.

 

“We come together as a family every single day to help each other out and help our community.”


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