Get These Four Hot Takes on Leading Retail from Your Divisional SVPs
September 10th

Walmart’s four divisional senior vice presidents of Supercenter Operations share some career advice and their thoughts on the meaning of #RetailMaverick.

 

For more stories, advice, and inspiration, download your copy of the Fall issue of Walmart World here!

 

West: Carlos Doubleday

First Walmart job: Sam’s Club associate, carts

How Walmart is a #RetailMaverick: We are not afraid to invest in the future. It takes courage; you have to be nimble and unafraid of change. Some decisions haven’t worked, but we don’t dwell on the failures. We learn and move on. I love that we’re 50+ years old, but we think like a startup.

How to find your career: Some people may be intimidated by the size of our company, but I view it as a positive. Don’t just look at Walmart as one thing; there are lots of different areas to work in. You have the ability to grow in our business. If you think about key leaders in our company, we have a great mix: Some are new hires and the majority started as hourly associates.

Central: Paul Lewellen

First Walmart job: Cashier

What mavericks do in stores: Mavericks understand the merchant playbook and are able to plus that up. You can feel the difference: They understand the needs of their customers down to an item level and make the difference through how they merchandise features. They plan ahead and have a high sense of urgency. And when it’s all done properly, they drive sales and margin.

How to succeed at Walmart:
• Take care of people—they make the difference.
• Excel in your role. No matter what it is, you have to perform.
• Be an advocate for change, and be willing to adapt.
• Be a student of your business and retail.

Northeast: David Redfield

First Walmart job: Unloader at Distribution Center 1

Why mavericks are essential: What’s made us so great are the ideas that bubble up. And the mavericks are the ones who listen and try things that nobody else does. Our biggest advantage outside of price is our associates.

Why you should take on challenges: Go to where the pain is, because you’ll grow the most. At some point, somebody is going to ask you to do something: You can say, “I don’t know how.” Or you go to where it’s going to hurt—and learn. It’s helped me in my career: The higher you go, the more general skills you have to have. Everything is connected.

Southeast: Glenda Fleming Willis

First Walmart job: Asset protection associate

What it means to be a #RetailMaverick: It’s someone willing to try something new. Or it’s an associate who says, “I can merchandise these opposite items together and sell thousands.” Or it can be an associate who recognizes that combining a ladder a rolling cart, and a stocking tool into one would be more efficient—that was the inception of our Topstock cart.

How to get ahead by taking action: Saying you want to do more isn’t enough—you have to get out there and do it. Regardless of what’s going on, learn what we are doing and why, and lead every day. People will recognize that you aspire to do more.

What advice do you have for those looking to lead? Share this link on Instagram or Facebook and tag @WalmartWorld and #RetailMaverick along with your story—you could be featured in Walmart World!

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