Oct. 10, 2019
Greg Foran has shared that he has an exciting opportunity to lead a publicly-traded company that he could not pass up, and he will be departing Walmart. Greg has made a huge difference for our company, and we are grateful for his service. He might refer to himself as simply a “shopkeeper,” but Greg is a world-class leader. He built a strong plan from the beginning to strengthen the U.S. business – a plan that made significant choices around investing in wages and benefits for associates and investing in price for customers. He rallied the team around that plan, and he made things happen. The results have been impressive – every quarter he led Walmart U.S. it has had positive comps.
A key part of that plan was reinvesting in on our Every Day Low Price business model. Although Greg did not originally grow up in the Walmart business, he was mentored by Jack Shewmaker and knows our business model as well as anyone. With Greg’s leadership, we simplified our operations, prioritized fresh food, innovated in an omni-channel environment, including our online grocery pickup platform, and put a focus on every day low price in the customer experience. Perhaps most importantly, we invested in our people and prioritized their development. Soon after he took the role, we made adjustments to our wages, benefits and structure that helped our associates take ownership of their roles and their careers. Through the academies and our training programs, we invested in their future. Greg personally served as a teacher to so many.
Greg is also one of the hardest-working people I’ve ever met. His energy and persistence are legendary. In his five years as the Walmart U.S. CEO, he visited stores in all 50 states, meeting and listening to associates and getting into the details of the business. He had the same approach during his time in China, where his work was no less impressive than here in the U.S. He took a thoughtful approach to our portfolio of stores, built a fresh supply chain and laid a strong foundation for that business.
With Greg’s departure, I’m pleased to announce John Furner will take the role of CEO for Walmart U.S. John started with Walmart as an hourly associate in 1993, working part-time in the garden center of a supercenter. John has held about every job in the company over more than 25 years – from Walmart U.S. to Sam’s Club to Walmart International. In his early years, he held roles as a Store Manager, District Manager and Buyer. He has also held leadership roles in Operations, Merchandising and Sourcing. And, of course, he’s done a fantastic job as the CEO of Sam’s Club. He has the experience and judgment to know what we should continue doing and what we should change. John will partner with Marc Lore to deliver a seamless omni-channel experience for our customers.
At Sam’s, John recommitted the business to the warehouse model. He put a focus on great items – sold at high volumes – to drive membership revenue. He invested in technology and a friction-less experience for members and associates. The number of members per club has been growing, and the club has become a more exciting place to shop.
John will assume his new role on Nov. 1. Greg will stay on with Walmart through Jan. 31, 2020 to ensure a smooth transition. A new CEO for Sam’s Club will be named at a later date. Please join me in appreciating and thanking Greg for his service at Walmart and in congratulating John on his new role.