Fresh Phish: Protect Yourself From the Latest Forms of Fraud

Nov. 11, 2021

By Jason O’Dell, Vice President, Cybersecurity Operations

 

It seems like we all keep getting busier, and no one takes advantage of distractedness quite like scam artists. That’s why it’s important to stay vigilant when it comes to phishing attempts and be aware of the latest methods fraudsters use to target Walmart associates.

 

Scammers might pull any of the following:

  • Impersonate Walmart associates and leaders or use what looks like a Walmart internal email address.
  • Include links that go outside the company in an effort to steal your email address, password or other valuable info. Often, these malicious sites use Walmart or partner logos in an attempt to look legitimate.
  • Send texts or emails purporting to be from your boss (spoofing a cell phone number or an email address) and asking you to transfer funds or gift card balances.
  • Impersonate Walmart personnel on social media in an attempt to defraud the company.

 

If you suspect fraud, you should take the following steps:

  • Look for “EXT” in the subject line; this is a clear indicator the message came from outside Walmart.
  • Look carefully at the “From” line before replying or forwarding.
  • Report suspicious emails by clicking the “Report Message” button in Outlook or sending to Email Abuse.
  • Don’t. Click. The. Links.
  • If you receive a suspicious call, hang up immediately. For phone calls or messages sent to Walmart devices, associates should report the messages to “Phone Scam – Vishing” at vishing@wal-mart.com.

 

As always, never give out your credentials (such as your password). Many of these social engineering scams are looking for Walmart usernames and passwords, so protecting these are of the utmost importance. If you do suspect sensitive information has been compromised, report it to the Emergency Operations Center.

 

And remember, if you are going into a Walmart office, you must follow protocol and scan your badge. Do not allow people to “tailgate” (enter the building behind you without scanning in).

 

To learn more about cybersecurity, fraud and how to keep your info safe and secure, check out these resources: