Android: 7.0 or higher with June 1, 2018 security patch
iOS: 11.0 or higher
Employees using Mobile BYOD (Bring Your Own Device) are required to keep their employee-owned device operating system software up-to-date in order to keep Walmart data secure and productivity applications up-to-date. iOS and Android OS major versions should be evaluated by the employee on a routine basis. The minimum Android OS should be no lower than 2 major versions behind the most current Android version. The minimum iOS should be no lower than 1 major version behind the most current iOS version. Employee-owned devices that do not comply may have the Walmart data and Walmart installed applications removed from their device without warning.
Hourly associates in the Homeoffice, all US Sam's Clubs and US Stores (except non-exempt associates in California, the District of Columbia, Illinois, Montana, New Hampshire, North Dakota, and South Dakota) are eligible.
The company standard for on-call usage is xMatters. The supported method is to input your number and have it call you for an alert, which allows you to set a different ringtone for xMatters on-call duties.
No, associates are expected and encouraged to continue using the handheld devices to perform their work. The company will continue to maintain a sufficent quantity of functional and accessible handheld devices.
1. Open the Intelligent Hub mobile app, then go to This Device > Sync Device.
2. Open Boxer > choose the 3-dot menu > Settings > select either “Walmart Corporate Email” or “Walmart Corporate Email – 0365” (either will work) > re-enter your Walmart password in the password field. (Store/Club user, this password is in all CAPS)
3. Open Mail and pull down or choose the appropriate button to sync your mail!
If the issue still persists, un-enroll then re-enroll your device.
If your Tunnel application shows the below status, your Tunnel is still functional. When you see “Enterprise Network Disconnected” this just means you don’t have the WEB application running in the background.
If you open WEB and then immediately return to Tunnel you will see a green checkmark next to Enterprise Network.
If the user previously had a device enrolled in BYOD and gets a new device, the old device will need to be un-enrolled/remove the device management profile before backing up.
When a new device is set up from a cloud backup and it includes the BYOD apps/Device Management profile your new phone will not be able to configure the profile and error out. If a user already sets up a new device with a cloud back up containing BYOD apps/profiles, they will need to remove the apps, perform a new device back up and factory reset the device.
Once the new device is set up user will be able to follow the enrollment guide to enroll the new device.