Email Challenges and Phishing

Mitigating against a phishing campaign is a challenging endeavor for any incident management team in cybersecurity. Yet even with complex tools and significant resources, combating phishing remains a challenging obstacle. This is in part due to phishing being a semantic problem that appeals to the social and human behaviors of the individuals who use email. The primary goal for this research was to understand how individuals are responding to the always persistent phishing emails and how the policies, procedures affect the organization. Through qualitative and quantitative research methods, I illuminate some of the impacts of phishing and phishing campaigns on Walmart on our associates. The work presents an insight into our email use and perceptions of phishing campaigns on associates at Walmart.

Speaker

Chris Fennell

Content Level

Intermediate to advanced