You are free to work on any problem related to this sub-theme. We have provided an explanation below to give you some starter problem statements.
Emerging technology has revolutionized how retail experiences are connected with AI pattern systems, smart baskets, digital assistants, virtual reality tools, predicting customer buying patterns, deciphering their needs, and designing systems that can deliver. Services such as click-and-collect (where a customer places an order online and selects for an in-store pickup), smart substitution, on-demand booking for expert help, in-store CRM, loyalty reward policies, and cutting checkout wait times are being implemented to elevate customer satisfaction and provide the ultimate retail experience.
Leverage the power of technology and the use of latest emerging technology (AR/VR, AI/ML, IoT, Metaverse, Cloud…) to create next-gen retail solutions.