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Basic Properties



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One Week Out
  • Inform members about the upcoming event.
    • Utilize Event flyers from the club, pass out to members communicating the event and encouraging members to bring flyers back into the club the day of the event with the size of their tires written down.
    • Post existing Tire Event signing throughout the club.
  • Print tire quotes with what the total “out the door” price will be for the day of the event.
  • Stock 99 Supplies.
  • Ensure all workstations have tools in-stock and staged.
  • Associates assigned job responsibilities for day of the event.
  • Update Appointment Log Book with additional pages.
  • Special Order Tire Log updated with additional pages.
  • Ensure associate assigned to order tires is trained on systems (TCi Tips, Sam’s Tire Express, Tire -HQ, In-Club Special Order system, etc.).
  • Inform Used Tire Hauler of the event and that the club may need picked up after the event.
  • Discuss the game plan for the event with the entire team.
  • Discuss parking needs for TBC with the management team and how to best identify it for the members. (This saves time looking for vehicles and makes it easy for members to find their vehicles, after the service.)
  • Check weather forecast and plan accordingly.
  • Call all members with existing special ordered tires that have not been installed to inform them of the additional savings offered, when they pay for installation and the tires on the day of the One Day Event.
  • Plan to set up a Dotcom Special Order Tire Tech Table in the TBC to aid members in placing orders on SamsClub.com easily and save time at the counter:
    • Place three or more tablets / laptops at the table to be connected to the Wi-Fi
    • Plan to assign an experienced TBC associate at the table to assist with tire fitment and application questions
    • Plan to promote Sam’s Club Credit offers as well as provide a listing of the tires by brand with their Instant Savings Offers
    • Identify area where members can schedule Appointments and plan to sign accordingly.