Training for Newly Selected Backroom Associate
The Club Manager should work with the Grocery/ Consumables/ Compliance Manager to ensure the newly selected associates review the provided training on their first day in the new role, including:
Note: Associates who have not previously completed Claims training cannot begin to perform these duties until the training has been completed.
Transition Support for Displaced Associates
- If a displaced associate is not selected for the new Backroom Associate position or is ineligible, Club Managers should use their discretion to place them in other areas of the club where they can be the most productive.
- Fresh training: A self-led training guide has been created that associates can use to learn more about the Fresh business in the club. The training is intended to be four-weeks long with five days in each area of the business. This is optional for the associate, but can be flexible throughout the notification period and requires little follow up from the CM.
- Note: Fresh experience requirements still apply to this training opportunity. If an associate has the appropriate experience and chooses to take this training, the Club Manager should make every effort to align their schedule with Fresh to allow for their training to take place.
- Logistics: Club Support is partnering with the logistics team to learn about potential openings that may be available to displaced associates. A spreadsheet has been created with this information and is provided in the Resources section below. Club Managers should open the spreadsheet and sort based on their location. There are tabs across the bottom labeled for each business unit’s information.
- Note: If an associate is potentially interested in one or more of these opportunities, they should be encouraged to move quickly in reaching out to the appropriate point of contact.