Timeline Prep for Associate Conversations
Date
Action Required
Wednesday, April 24 (PM)
Club Managers receive toolkit.
Thursday, April 25
Market Managers and Club Managers attend a training with your Market Champion to go over toolkit.
Thursday, April 25 – Sunday, April 28
After thoroughly reviewing the toolkit, begin prepping the materials you’ll need for each conversation. You will be conducting a lot of conversations so organizing your thoughts and materials beforehand will be key!
Best Practice Tip: Make detailed notes in your iPad with what need to know or have for each conversation. For example, when talking to a current full-time Member Order Specialist, you will need:
- New job name/code - Member Assist/18-990-1402
- New pay grade – Will go from a B to an A but will not lose pay
- A printed copy of the Member Assist job description for the associate to sign
- The Block Scheduling Template so you can fill out availability based on tenure and number of shifts (download this to desktop)
- The talking points for full-time associates
- TENs form, if applicable