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Week 1 Prior to Launch - Finalize Launch Week Plans and Conduct Skills Training

Finalize Launch Week Plans

Club Managers and assistant managers will review and finalized launch week plans.

Skills Training

Club Managers will need to ensure associates are trained in the following:

  • All positions on the sales floor including picking merchandise for Club Pickup, photo, jewelry, TEO and more.
  • How to be a runner
  • Club Pick-up
  • How to receive merchandise
  • Basics of fresh (stock produce, etc.)

Training Resources:

  • Click here to review the cross-training toolkit.
  • Fast, Friendly and Accurate Front End:
    • WIRE > Club Areas > Member Experience Manager > Fast, Friendly and Accurate
  • Club Pickup Training