Backfill Associates
Club Managers will need to start the process to backfill associates. This is only if they know with certainty that associates will be leaving the company once the transition is made.
Zoning and Cleaning
Club Manager or a designated assistant manager should show the zoning and cleaning video to all associates. They should emphasize the following:
- How to properly zone a club
- How to clean up spills
- How to prepare a club for stocking
- How not to interfere with members
- What to do with damaged merchandise