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Overnight Associate Transition: General

Q: What’s happening?

A: We are moving overnight stocking positions to daytime roles, redistributing hours into two daytime shifts.  This shift to daytime stocking will also place more associates on the floor to be available to help members. New training will be given to ensure these associates are successful in daytime roles. Associates who do not want to move to daytime roles will be offered severance, if eligible.

 

Q: Why was the decision made to move Overnight associates to days?

A: These changes will accelerate our commitment to provide a great member experience – an area where we want to win. This will allow more associates to have responsibility for member-facing areas and play a critical role in executing the First 5.

 

Q: What happens next?

A: Associates in clubs serviced by the Monroe, Ga., and MacClenny, Fla., DCs, their schedule deliveries will change on Saturday, May 18.

For all other clubs that have not yet transitioned their Overnight associates to day shifts, associates will continue to work their normal schedule through Saturday, June 22, unless notified otherwise.

 

Q. What if an associate chooses not to accept the day time position?

A: Associates who decide not to transition to one of the new daytime positions will be given the opportunity to apply for open positions within the club or surrounding facilities. The Club Manager should support the associate and ensure they know how to preference for positions and how to submit transfer requests. The associate will be able to work on nights through the end of their notification period while they job search.

 

Q: Are overnight managers eligible for severance?

A: No, salaried members of management are often re-assigned to learn different aspects of the business and are not severance eligible in this scenario.