Q: What is the responsibility of the Merchandise Services Work Group?
A: The Merchandise Services Work Group is responsible for all areas of the sales floor and the backroom. They will help ensure merchandise goes from the door to the floor as quick as possible, so we can be 100% stocked and available.
Q: What positions will be in the Merchandise Services Work Group?
A: Associates in the Merchandising Work Group will have streamlined job codes. This group will be made up of two hourly job codes and one lead job code. Associates will be placed in one of the new job codes based off of their current position.
Q: What is the block schedule for full-time associates in this group?
A: Below are the block schedules for full time associates in the Merchandise Services work group. Get detailed information on this change in the Block Scheduling tab of this toolkit
Q: Can I give a Merchandise Service Team Lead a facility key?
A: To further develop high-potential associates, Club Managers are now empowered to select up to four Team Leads in your club to carry and utilize facility keys for the entirely of their shift. This will allow Team Leads the ability to open and close the club when a salaried manager isn’t present at the club. Click here for information on the selection process.
Q: Are there any changes to minimum qualifications with the new positions?
A: There will be minimum qualifications for associates hired into the Merchandiser Lead positions. Existing associates in these positions will have 90 days to meet the minimum qualifications below.
Position |
Minimum Qualifications |
Merchandiser Lead |
6 months retail experience AND 6 months customer service experience |
Q: Will full time associates in this group have a block schedule?
A: Yes. Full time associates will fall into an AM or PM shift.