Q: How do I share these changes with associates who are on PTO (vacation, sick, etc.) or away from work?
A: Speak to associates individually when they return to work and cover all the changes as you did in the general meetings and one-on-one conversations, as needed.
Q: How do we handle associates currently on leave of absence (LOA) if they call and want to know what is happening?
A: Tell the associate the changes won’t affect them while on LOA and that you’ll discuss the changes in person once they return to work. We should not ask associates out on LOA to come in to hear this information.