Q: What’s happening?
A: We’re moving to four work groups, and new streamlined job codes which will provide the opportunity for associates to learn more skills through cross-training and have great ownership of their work. We’re transitioning to a block schedule for full-time associates to improve stability for our people. We’ll continue skills training to help broaden your skills and prepare you to work across multiple areas of the club.
Q: Why are we making these changes?
A: The goal of these changes is to allow our associates the opportunities to learn new skills, provide them with more consistent schedules, and ultimately provide better service to our members.
Q: Is it happening in all clubs?
A: Yes. All clubs will transition to work groups and block scheduling excluding clubs in Puerto Rico and the specialty clubs such as 4925 or 4754.
Q: Who should I have one-on-one discussions with?
A: You should talk to every associate to inform them of their work group, discuss any job code change (if applicable) and go over block scheduling and how it will work.