Skill Training Materials
We’ve developed new training materials that are quick and simple, and have gamification, to give associates the necessary skills to perform all tasks within their work group. Associates will complete a majority of this training directly on the sales floor on a mobile device.
Quickstart Quickstart is a quick 30-minute interactive learning experience accessed at the link below that is completed in real-time, on the floor using a mobile device or TC-70. After completing Quickstart, associates will be able to:
- Understand the four work groups
- Recognize the benefits of skills training
- Demonstrate how to work as a team across the work group, while having a member first mindset
Assistant Managers will facilitate Quickstart with the following steps:
- Collect as many club iPads from across the club as possible
- Gather associates in a large group, during normal business hours, and explain they will participate in a self-led game to learn about our new ways of working
- Divide associates into groups of 4-5 (each group needs and iPad)
- Have the groups navigate to QuickStart with the link provided.
Skills Development Center The Skills Development Center is available through Club Hub and gives associates access to personalized, on-demand learning by role. It is designed for associates to complete three stages of learning. There they will find:
- Specific learning topics for their work group
- A description of the skills training they will need for their role