Q: What are the work groups?
A: Associates will be aligned to one of four work groups: Member Services, Merchandise Services, Fresh Services or Specialty Services.
Q: How will each associate be placed into the new streamlined job codes?
A: Associates will automatically be placed in a work groups based on their current job code. Use the Job Code Transition Chart to see what this means for your associates.
Q: Is there a change to the organization chart with the move to four work groups?
A: Yes. We’re realigning associate roles and streamlining job codes in the Member Services and Merchandise Services Work Groups, so associates are set up for success to work in multiple areas of the club. Click here for the new organizational chart.
Q: Can an associate apply for a job in a different work group within the club or is there a waiting period?
A: There is currently not a waiting period for associates in the new roles, however there must be an opening for an associate to the apply for a different job role within the club.
Q: If we have block scheduling, should I expect my schedule to change during the holidays or other events?
A: No full time schedules will not change not during the holidays. Part time associates may work different hours based on demand.
Q: What areas should associates be skills trained in, going forward?
A: Associates will be required to be skills trained in all job duties, responsibilities and functions within his/her current job code. For instance, a Merchandising Associate would be expected to skills train in Jewelry, Apparel, TEO and more.