Introducing our ESG report

We’ve recently published our ESG report. ESG stands for Environmental, Social, Governance – you may have heard it referred to as Corporate Social Responsibility or CSR, in the past. ESG describes the standards that a business sets itself for the way it carries out its operations.

Our ESG programme is called Creating Change for Better and it covers four pillars – Better Communities, Better Planet, Better Lives and Better Business.

We know that it is really important to our colleagues and customers that we run our business in a way that supports our local communities and the world around us and we can be rightly proud of the impact that our Creating Change for Better programme is having.


Click here to view the report and check out our Creating Change for Better website where we talk in more detail about each of our pillars, including our achievements and future commitments.