Your own personal doctor
Dedicated care
Get a primary care provider who can see you and your family virtually, order lab work, write prescriptions, and coordinate care for ongoing health conditions.
Ongoing care
Access Doctor On Demand by Included Health’s in-house Care Team and doctors that can help manage chronic conditions like high blood pressure and diabetes. Contact your medical plan’s third-party administrator for care management services.
$0 doctor visits
Virtual visits with your Doctor On Demand by Included Health primary care provider and mental health professionals are at no cost to you with most medical plans. Participants enrolled in the Saver Plan must meet their deductible first.
You can see a primary care provider online through Doctor On Demand by Included Health for things like check-ups, diet and nutrition, and emotional and mental health.
Your online provider gets to know you so they can be sure you’re getting the right treatment plan. You video chat with your own dedicated provider anytime, anywhere. They can also write prescriptions and order labs and screenings. And beyond family medicine, they can also help with specialty care.
If you’re managing a chronic condition—such as diabetes, high blood pressure, or asthma—in certain states you’ll have access to a dedicated team focused on making sure you get and stay healthy. It’s all online, and virtual visits are at no cost to you with most medical plans. Participants enrolled in the Saver Plan must meet their deductible first.
If you’re living with a serious, chronic condition like diabetes, high blood pressure, or asthma, your virtual primary care provider can connect you with Doctor On Demand by Included Health’s in-house Care Team. This includes doctors, nurses, and nutritional and diabetic health counselors, plus access to other kinds of specialists and helpful resources. This coordinated, long-term approach can help you manage your illness.
These services are available to associates nationwide except in Hawaii. To learn more see the Associate Benefits Book, or contact your plan’s third-party administrator at the number on the back of your plan ID card.
See the 2025 Associate Benefits Book for more information about your benefits and eligibility. It will control over any conflicting information on this page.Need help?
Call your virtual primary care provider at 800-997-6196.
Chat with a People Services Representative at One.Walmart.com/BenefitsChat or call 1-800-421-1362.
